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Departments & Offices
Utility Billing Customer Service
Start, Stop or Transfer Service
Residents can sign-up for utility service
or by visiting the City of Modesto Customer Services Division located at 1010 10th Street, Suite 2100, or by phone at (209) 577-5395.
To start service you will need the following:
Social Security Number
Valid California Driver's License or ID
Date of Birth
If Owner - Proof of Ownership (Grant Deed or Final Escrow Settlement Statement)
If Renter - Lease/Rental Agreement
Deposit: Residential $200, Commercial (based on average monthly billing of location)
Contact information (phone numbers, mailing address, etc.)
If the service is off at the provided Service Address, the sign-up process must be completed before 3 p.m. in person in order to have service restored the same day.