What is the refund policy for Accounts Receivable (City of Modesto invoices)?

It is the policy of the City Modesto to process refunds for overpayment within four weeks. Overpayments must be researched and analyzed prior to any refund being issued. In the event of a balance on a previously unpaid invoice, any refund due will be applied towards this balance. Refund requests will be sent to the Accounts Payable division for processing and will be issued in the form of a check.

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1. What is the refund policy for Accounts Receivable (City of Modesto invoices)?
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