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Reservation Procedures

Reservations: Reservations may be made up to thirteen (13) months in advance. Renter must be at least eighteen (18) years of age.

Facility Viewing: Facility viewing is permitted prior to booking. For complete policy, call (209) 577-5344.

Payment: If a reservation is for a date more than ninety (90) calendar days from the date of the use, fifty percent (50%) of the rent must be paid at the time of the reservation. The balance of the rental fee and any applicable building deposit must be paid in full ninety (90) days prior to the rental event date to avoid cancellation of the rental. If the reservation is for a date less than ninety (90) days from the date of use, one hundred percent (100%) of the rental fees and deposits must be paid at the time of the reservation. Payment of any other applicable fees for permits or services, etc. is due 30 days prior to an event. Payment may be made in the form of a check (personal, corporate, agency or organization), cash, cashier's check, money order or credit card (MasterCard or Visa). If the reservation is made for an event within thirty (30) days, payment must be made by cash, credit card, cashier's check or money order only.

Deposits: A security deposit of $100 or one half (1/2) of the facility rental fee, whichever is greater, will be applied to all building facility rentals, including special events. This deposit is secured against additional charges for cleaning, damage, additional time of use or failure to pick up the key. A $25 refundable key deposit is also required for some buildings, electricity or lights. Should the facility damage/cleaning costs or hours of use exceed the deposit, renter will be billed for actual costs incurred beyond the deposit. All or part of the security deposit may be forfeited, and the renter may be denied future facility use if any of the following conditions exist following the rental: cleaning required beyond normal facility cleaning; damage to facility, furnishings, fixtures or appurtenances; use of the facility for any purpose other than that stated on the rental agreement; use of the facility beyond the hours booked; or failure to pick up the facility key, requiring City personnel to open and close the facility.

Refunds: When the renter is eligible for a full or partial deposit refund, the renter may obtain a refund based on the method of payment: credit card (credit within 3 working days), cash or check (within 10 working days). Key deposits paid in cash may be refunded in cash. No other deposits will be refunded in cash.

Security: The renter, at renter’s expense, may be required to secure the services of private security guards. For complete policy, call (209) 577-5344.

Insurance: Insurance will be required for sports tournaments, fundraising events and all events that are open to the public or that have an anticipated attendance of over 500 people (whether public or private). In addition, insurance is required for all events at the McHenry Mansion, McHenry Museum, Senior Citizens Center, King-Kennedy Memorial Center, Neighborhood Center at Marshall Park and the American Legion Hall. Insurance may be provided by a private carrier in the form of a Certificate of Insurance or purchased from the City of Modesto. Proof of insurance must be provided at least thirty (30) working days prior to an event or the event is subject to cancellation.

Cancellation: If cancellation of a reservation is ninety (90) or more calendar days from the date of the event, the renter will be assessed a service charge of 25% of the total facility rental fee. If the cancellation of the event is between thirty (30) and eighty-nine (89) calendar days from the date of the facility use, the renter will be assessed a service charge of 50% of the total facility rental fee. If cancellation is twenty-nine (29) calendar days or less from the date of facility use, there will be no refund of the rent paid, unless the facility is re-booked by another renter for the same or more time. In the case of re-booking, a $25 cancellation fee will be charged and the balance of the rent paid will be refunded. All deposits paid by the renter will be refunded in full. For details regarding refunds for cancellations of rental bookings rebooked, call (209) 577-5344.