Assistance Programs for Utilities Customers

Customers qualifying for the Utility Billing Assistance program will receive a $35 discount each monthly billing cycle. The discount is only available on the utility account at the Primary Residence of the account holder.

Qualifications for the Program

  1. The applicant for the program must be listed on the City of Modesto utility bill and only at the Primary Residence of the account holder. 
  2. The applicant must provide proof of enrollment from an eligible public assistance program
  3. This program is only applicable to individually metered households. If you live in a multifamily structure serviced by one master or shared meter, then this program is not applicable.
  4. You must re-apply for this program every two years. Renewal notices will be sent to you.

Please allow four (4) to six (6) weeks for processing once the application has been submitted and approved. 

Submitting your Application

You may apply by using one of the below options:

  1. Complete the Utility Billing Assistance Program application online. Use the secure web form to attach and submit the documents required to complete your application. Once your documents have been submitted, please allow four (4) to six (6) weeks for processing.
  2. Request an application be mailed to you by calling 209-577-5395.
  3. Request one in person by visiting our office located at 1010 10th Street, Suite 2100, Modesto CA.

Enviar su Solicitud

Puede presentar una solicitud utilizando una de las siguientes opciones:

  1. Complete la Solicitud del Programa de Asistencia de Facturación de Servicios Públicos en linea.  Utilice el formulario web seguro para adjuntar y enviar los documentos necesarios para completar su solicitud.  Una vez que haya enviado sus documentos, espere de cuatro (4) a seis (6) semanas para su procesamiento.
  2. Solicite que le enviemos una solicitud llamando al 209-577-5395.
  3. Solicite una en persona visitando nuestra oficina ubicada en 1010 10th Street, Suite 2100, Modesto CA.