Bills are due and payable upon receipt and become delinquent at the end of each billing cycle in which they are issued. If not received in our office by payment due date, bills are considered delinquent and subject to the below fees.
Utility Billing Common Fees for Delinquent Accounts
| Late Charge | $10.00 or 1.5%, whichever is greater |
| Collection Fee | $37.25 (charged on all accounts referred for collection) |
| Disconnect Notice | $10.00 |
| Disconnect | $42.50 |
| Reconnect | $42.50 |
| After Hours Reconnection | $60.00 |
| Illegal On | $42.50 |
| Tamper Fee | $100.00 or actual time and materials, whichever is greater |
| Meter Removal due to tampering | $67.50 |
| Meter Reinstall due to wonderlock | $67.50 |
| Line Cut | $375.00 or actual time and materials, whichever is greater |
| Line Cut Reconnection | Fee based on actual time and materials |
| Return Payment Fee | $25.00 per returned item |
Service Periods
Metered
If your location is charged a metered water or sewer rate the service period appearing on your bill is from reading date to reading date.
Flat Rate
If your location is billed on a flat rate, the service period appearing on your bill is from billing date to billing date.