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Bill Pay Customer Portal Online Support

  1. Bill Pay Online Support

    If you need additional support creating an online account, adding and editing your online account or

    setting up AutoPay please complete the form below.

    For Customer Service questions call 209-577-5395

    Monday through Friday, 8:30 am - 4:30 pm

    (for example: payment extensions, name changes, start and stop or transfer service)

    Please allow 2 business days for a response.

  2. Title II Compliance
    In accordance with the requirements of Title II of the Americans with Disabilities Act (“ADA”) of 1990, the Fair Employment & Housing Act (“FEHA”), the Rehabilitation Act of 1973 (as amended), Government Code section 11135 and other applicable codes, the City of Modesto (“City”) will not discriminate against individuals on the basis of disability in the City’s services, programs, or activities. For more information, please visit the City of Modesto website.
  3. Reply Requested
  4. Warning
    For security reasons, do not submit credit card numbers using this form. If you need to submit confidential information, please contact Customer Services at 209-577-5395.
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