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1. What is the Utility Billing Assistance Program?

It is a low income assistance program that reduces your entire utility bill by $35.00 each monthly billing cycle.

Utility Billing Assistance Program Information

2. Who is eligible for the Utility Billing Assistance Program?

To be eligible, applicants must be listed on the City of Modesto utility account and meet the income eligibility guidelines.

3. How do I apply for the Utility Billing Assistance Program?

Download the Utility Billing Assistance Program application or request one in person at the City of Modesto Customer Services office at 1010 10th Street, Suite 2100, Modesto CA.

Applying for Utility Billing Assistance

4. Will I be notified that my discount application has been approved?

Yes, a discount approval letter will be sent to notify you once the application has been reviewed. Please allow 4-6 weeks for processing.

5. Does my discount automatically transfer to my new utility service account if I should move and close my account?

Yes, when you contact the Utility Billing Division to move your service please notify the representative of your active discount so they can ensure it is transferred promptly to your new account.

6. Will I be notified when it is time to renew my discount?

Yes.  A renewal letter along with an Application Form will be sent to you every other year when it is time to renew. You have thirty (30) days to reapply to avoid any lapse in receiving the discount.