COVID-19 Utility Billing Assistance Information
We’re here to help! If you’ve been financially impacted by COVID-19, you’re not alone. We would like to reassure you that our water and sewer utilities are continuing essential work functions to provide clean and safe tap water during the COVID-19 outbreak.
If COVID-19 has affected your ability to pay your utility bill, we are here to offer any assistance we can including payment extensions and arrangements based on your individual needs.
We also encourage you to visit our online bill pay portal for easy and convenient online payment options.
Revenue Collections and Compliance (Customer Service)
Contact us at 209-577-5395 to start, stop or transfer service or for billing payment inquiries.
Go green with paperless billing! Simply log in to our Bill Pay Customer Portal and slide the Paperless button to Yes.
Set up recurring credit card or automatic bank drafts (ACH). Enroll online using our online Bill Pay Customer Portal.