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Customer Survey

  1. Title II Compliance

    In accordance with the requirements of Title II of the Americans with Disabilities Act (“ADA”) of 1990, the Fair Employment & Housing Act (“FEHA”), the Rehabilitation Act of 1973 (as amended), Government Code section 11135 and other applicable codes, the City of Modesto (“City”) will not discriminate against individuals on the basis of disability in the City’s services, programs, or activities. For more information, please visit the City of Modesto website.

  2. Which type of service did you receive?
    Please check all that apply
  3. Did you receive complete answers from our staff?
  4. Did you receive consistent answers to your questions from different staff members?
  5. Did our staff respond to you in a timely manner?
    Example: Emails and phone calls returned within 24 hours
  6. Did we make ourselves available to respond to questions/concerns you had about your project?
  7. Did we provide alternatives or suggestions to you that were helpful in moving your project along?
  8. Did we educate you on the process and timelines for your project?
  9. Did you feel helped by our staff?
  10. Did we exceed your expectations?
  11. Optional
  12. What we did well, how can we improve our service
  13. If yes, please provide your contact information
  14. Leave This Blank:

  15. This field is not part of the form submission.