Frequently Asked Questions

Please call your garbage service provider. There are 2 companies depending upon where you live:

- Gilton Solid Waste: 209-527-3781

- Bertolotti Disposal: 209-537-8000

You must submit your appeal using one of the methods outlined in the link below within 21 calendar days of receiving your citation.  All appeal results will be mailed to the address you have provided in your appear request. 

https://modestogov.com/2086/Dispute-Your-Parking-Citation

Residents can start, stop, or transfer utility service by visiting the City of Modesto Utility Billing Division located at 1010 10th Street, Suite 2100, by phone at 209-577-5395, or by completing the process through our online web portal.  All online requests will be processed within 48 business hours, excluding holidays and weekends.

Yes.

1700 Standiford Avenue, Modesto, CA 95350

Call for Appointment: (844) 545-5640

For questions about available services or hours of operation, please call the local office: (209) 900-6760

In Person

Payments may be made at the City of Modesto, Finance Department.

1010 10th St

Second Floor, Suite 2100

Modesto, CA 95354

Monday - Friday between the hours of 8:30am to 4:30pm.

Please note: On or after September 1, 2017, customers paying by debit or credit card online or in person will be charged a 2.4% service fee for transactions. 

By Mail

Mail the citation, together with a check or money order for the correct fine amount payable to the City of Modesto.  Send your payment to P.O. Box 3063, Modesto CA 95353

Online

Pay your parking ticket online.  

Please note: On or after September 1, 2017, customers paying by debit or credit card online or in person will be charged a 2.4% service fee for transactions. 

Stanislaus Animal Services Agency

3647 Cornucopia Way

Modesto, CA 95358

209-558-PETS

https://www.stanislausanimalservices.com/licensing.shtm

The mission of the Purchasing Division is to ensure that the City's requirements for goods and services are met in an accurate and timely fashion at the best overall value to the City. We look forward to working with you and hope you find our online features beneficial.

Visit the Business License Fees and Taxes web page for more information.  You may also visit our office located at 1010 10th Street in Modesto on the second floor suite 2100.

You can pay your business license in person or online using our online portal.  

Internet explorer and Safari web browsers do not work with our online portal.  Please use another browser to pay your taxes online.

These are the forms that would need to be attached to your business license renewal depending on the type of business.  These forms should be filled out, saved to your device and uploaded to the online renewal portal.  

Subcontractor Adjustment List (PDF)

This form is for General Contractors to adjust the amounts paid to a licensed sub-contractor.  General Contractors must fill this form out and attach it to their renewal to be allowed this adjustment.

Apportionment Worksheet (PDF)

A taxpayer may reduce total receipts from the operation of business or from work performed in the City by a percentage that represents activities that occur outside the city. If you believe this applies to your business please complete this BL-2 Apportionment worksheet.

Refunds for overpayment will be processed within four weeks. In the event of a balance on previously unpaid taxes, any refund due will be applied towards this balance. Refunds will be issued in the form of a check.

Region 5 Central Valley Regional Water Board - Sacramento Office

Website: www.waterboards.ca.gov/centralvalley/

Email: jenna.yang@waterboards.ca.gov

Phone: 1-916-464-4764

State Water Board

Website: www.waterboards.ca.gov/waterboards_map.html

Email: stormwater@waterboards.ca.gov

Phone: 1-866-563-3107

Yes. You must report your gross receipts as zero either online or by signing, dating, and returning the Declaration of Gross Receipts form that was mailed to you, so that your license will remain current and active.

Although you do not pay Mill or DID tax, you must report your gross receipts (even if they are zero) to keep your license current and active.

Each partner is required to complete a Home Business Agreement application for each one of their Modesto addresses.

We require a business license per business type. If the two (2) or more businesses are located at the same location, we require a business license for each business. 

Flat lots are located at:

-Corner of 9th Street and I Street

-9th Street between I Street and J Street

-Centre Plaza parking lot located on 11th Street between K Street and L Street

-Transportation Center parking lot located on 9th Street near K Street

Please call 209-342-2216 for more information.

Parking garages are located at:

-The 9th Street Garage is located on 9th Street between L and K Streets with entrances on 9th Street, L Street and K Street

-The 10th Street Garage is located on the corner of 11th Street and K Street with entrances on both K Street and 11th Street

-The 11th Street Garage is located on 11th Street between J Street and I Street with one entrance and exit located on 11th Street

Please call 209-342-2216 for more information.

Parking fees for parking lots and garages are $1.25 per hour or fraction thereof, with a $15 daily max.

Please call 209-342-2216 for more information.

Yes, unless the department you are visiting provides a validation ticket or if you are parked less than 20 minutes. The first 20 minutes are free. Pay at the Pay Station before returning to your vehicle. Please call 209-342-2216 for more information.

It is best to pay on foot before returning to your vehicle. There are Pay Stations near the elevator on the first floor of each garage. If you find yourself in the exit lane and have not already paid, you can pay but with a credit card only. Please call 209-342-2216 for more information.

Press the intercom at the Pay Station near the elevator or call 209-342-2216 and courtesy staff will bring you a lost ticket replacement. If you lose or damage your ticket, you will be charged $15, the maximum daily fee.

Parking garages do not have attendants on staff to collect cash.  There are pay stations near the elevator on the first floor of each garage where you must pay your parking fee before returning to your vehicle.  Read the easy-to-follow directions at the pay station.  Flat lots all have centrally located meters to pay your parking fee prior to going to your destination.  Read the easy-to-follow directions on the pay meter.

If you need assistance, please call 209-342-2216.

Pre-paid parking is available only at the 11th Street Parking Garage after 6:00 PM at the pay station on Sunday-Thursday.    Event days, as well as Fridays and Saturdays, are "pre-pay upon entry" after 5:00 PM.  Pre-paying your parking fee before going to your destination helps alleviate some traffic congestion upon exit of the parking garage, since this garage has only one entrance and exit.  Please note:  The City cannot honor merchant validations for pre-paid parking fees.

Pre-paid parking at any parking facility may be necessary for large events that have a significant impact to parking operations, such as downtown festivals and the Amgen Tour.  Pre-paid parking during special events is evaluated on a case-by-case basis and signs will be posted at parking entrances.  Please note:  The City cannot honor merchant validations for pre-paid parking fees.

Regular municipal elections are held on the first Tuesday after the first Monday in November of each even-numbered year. Candidate packets are ready shortly after July 1, approximately 4 months before the November election. Call 209-577-5398 in June for the exact date.

Primary municipal elections are held for the office of the Mayor on the first Tuesday after the first Monday in March of each even-numbered year.  Candidate packets are ready shortly after November 1st, approximately 4 months before the March election. Call 209-577-5398 in November for the exact date.

Applications and/or Rosters for City Boards and Commissions are available on our Boards, Commissions and Committees web page.  

You can pay your water bill online, by phone or in person.  

 You can obtain any of these from Stanislaus County Clerk Recorder located at 1021 I Street, Suite 101 in Modesto, California.  

Call 209-525-5250 for more information.

Online

Pay your parking citation using our online payment portal.

In Person

Finance Department

1010 10th Street, Suite 2100

Modesto, California

Call 209-571-5140 for more information.  As of September 1, 2017, customers paying by debit or credit card in person for parking citations will be charged a 2.4% service fee for transactions.

You can obtain a business license by submitting an application, completing the zoning process and paying your license fees.  Call 209-577-5389, visit us in person or view our Business License web page for more information.

The Modesto City Code is

All violations of local laws must be made to an investigative agency such as the Modesto Police Department or the Neighborhood Preservation Unit. You can also file a report online.

Fare information is available on the Modesto Area Express website.

Information on transporting your bicycle on the bus is available on the Modesto Area Express website.

Public records can be requested online.  View the Public Records Act Guide for more information regarding the Public Records Act.

The law defines "public record" broadly to include "any writing containing information relating to the conduct of the public's business prepared, owned, used or retained by any state or local agency, regardless of the physical form and characteristics." A document does not have to be in written form to be a public record. A public record may consist of any medium that contains information, such as a computer tape or disc or video or cassette recording.

Every record made or received by the City is presumed to be a public record, unless it is subject to an exemption. Exempt records are those that Federal, State or Local law prohibits the City from disclosing or permits the City to decline to disclose. For example, the United States and California Constitutions prohibit the disclosure of personal information that would violate an individual's right to privacy.

The custodian of records must either give you a copy of the requested record or provide you with a written justification of why the record is not public (i.e. exempt from disclosure). The City is not required to create a document in response to a request. Nor is the City required to honor prospective requests.

Call 209-342-2244 or Submit Online Request. Please be prepared to give details such as size and location of the pothole. Be sure to mention if the pothole is large enough to be a road hazard. Street Services has a 24 hour service to repair road hazards.

For potholes in alleyways, please call Street Services at 209-342-2244 or Submit Online Request. The property owner is responsible for keeping the alley free of weeds and debris.

City of Modesto residents can fill up to 20 sandbags per household for free. Bags will need to be filled, so please bring your own shovel. Sandbags are distributed during storms or in weather related flood situations only. For more information or if you have questions, view the website for Storm Related Support options or call 209-342-2244.

If your sidewalk is damaged, call Streets Services at 209-342-2244 or submit a service request to report the damage.

There are 2 ways to

Please contact the Green Waste Division at 209-577-5463.

If you believe that the city is responsible for damages to you or your property, you must file a written claim within 6 months of the incident in most cases. In order to meet legal requirements you must supply specific information. To assist you in meeting those requirements, the city has prepared a claim form for your use. Claim forms (PDF) are available online or in person from the City Clerk's Office or the Risk Management Division. 

Completed claims should be mailed or hand delivered to the City Clerk's Office along with copies of invoices, receipts or pictures documenting your damages.

The Public Works Forestry Division has established an excellent maintenance and pruning program for city trees. The courts have consistently ruled that this program shows that the city provides reasonable care. Consequently, when tree limbs do fall it is considered an Act of Nature and the city is not responsible. 

Complete benefit and salary information is available on the City's website. For specific benefits click on the job description of your choice and select the benefits tab.

Yes, visit the job listings page for the most up to date information.

Applications must be received by 5 p.m. on the final filing date.

Each recruitment is open for a certain filing period during which employment applications are accepted. A separate City of Modesto employment application is required for each job.

View available Job Listings and apply online.

Each job requires a separate employment application. You may create an application that can be saved and used to apply for more than one job opening by creating and logging into your Government Jobs account.

View our current Job Listings

Applications are screened and all candidates are notified via email or US mail of the status of their application. For those who are invited to continue in the testing process, the notification will outline the next step, which may include a written exam, performance test, or oral board, etc.

View our available jobs and apply online.

Council members may contacted by phone, fax or email. You may also ask a question using our online reporting tool or submit by emailing City Clerk's Office.

The City Council usually meet at 5:30 p.m. on the 1st, 2nd and 4th Tuesdays of each month. Please check the City Council meeting calendar for current meeting dates and times.  

Meetings are not held on the 3rd or 5th Tuesday, unless a special meeting is called by City Council. 

Special meetings may be called by the Mayor or majority of the council members. Regular meetings are televised live by the local cable television company.

The City Council Chamber is located in the basement of Tenth Street Place, 1010 Tenth Street in Modesto. 

Members of the public who wish to address the City Council regarding an agenda item during a meeting are asked to fill out a blue Speaker's Card, available in the foyer of the Chambers. Submit the Speaker's Card to the City Clerk who will notify the Mayor. Once called by the Mayor, step to the speaker's podium. The Mayor will ask all speakers to state their name and address and then they are free to address the Mayor and Council members with any comments or questions about the specific agenda item.

For written communications to the Council, a request to be on the agenda must be submitted in writing to the City Clerk no later than 5 p.m. on the Wednesday prior to the Council meeting of concern. The request should include the following: 

1. Date of the meeting you would like your item to appear on the agenda
2. A brief description of your item
3. Any back-up information you would like the Council to receive prior to the meeting 
4. Contact information to be used by the City Clerk to confirm your request

Agenda packets are available for review online and copies of staff reports can be pick-up from the City Clerk's Office after 4:00 PM on the Friday prior to the Council meeting.

Agendas are also available in the Council Chambers prior to the meeting on Tuesday.

The McHenry Mansion is open for Tours Friday, Saturday and Monday 12:30 p.m. to 4 p.m. The McHenry Museum is open Friday, Saturday and Sunday, Noon to 4 p.m.

Reservations are required at 11 of the City's 75 parks. The parks that require a reservation are: Beyer Park, Davis Park, Downey Park, E LaLoma Park, Graceada Park, Legion Park, Mancini Park, McClatchy Square, Dr. Martin Luther King, Jr. Park, and Tuolumne River Regional Park. The other 64 parks are available on a first-come, first-served basis. For more information, please call Customer Services at 209-577-5344.

Creekside Golf Course: 209-571-5123 Dryden Golf Course: 209-577-5359

Registrations for all teams are taken at 1010 Tenth Street, 4th Floor, in the Parks, Recreation and Neighborhoods Department. In addition to league fees, you must also turn in your team roster with player signatures. For more information, contact Tony Amaral at 209-577-5445.

League roster forms can be picked up at the Parks, Recreation and Neighborhoods Department Office, 1010 Tenth Street, Suite 4400, or download the form.

The City's Activity Guide has all of the information you need. You can download the Activity Guide, or pick up a copy at the following locations: Parks, Recreation and Neighborhoods Department Office: 1010 Tenth Street, Suite 4400 Emergency Services Facility: 3705 Oakdale Road King-Kennedy Memorial Center: 601 S Martin Luther King Drive Maddux Youth Center: 615 Sierra Drive Neighborhood Center at Marshall Park: 420 A Chicago Avenue Senior Citizens Center: 211 Bodem Street Stanislaus County Library: 1500 I Street

Effective July 1, 2021 the following fees will be charged for any withdrawal or transfer from this course. Withdrawal fee: $8 Transfer fee: $7. Withdrawals or transfers after course begins will not be permitted.

Call your hauler and report it: Bertolotti Disposal Service: 209-537-8000 Gilton Solid Waste Management: 209-527-3781

This information is available on the Containers web page.  

You can pay your bill by phone, in person and online. Learn about these options on the Utility Billing web page. 

You can report illegal dumping using one of these options:

1. Contact the Solid Waste Division Call 209-577-5494 
2. Contact Us Online 
3. Report on GoModesto!

CRTs and other electronic waste can be recycled at the Stanislaus County Household Hazardous Waste Facility. The facility is located at 1710 Morgan Road (near Highway 99 and Hatch Road) and is open for drop-offs every Friday and Saturday from 8 a.m. to 12 p.m. (except holidays). This is a free service to all Stanislaus County residents. For more information, call the Household Hazardous Waste Facility at 209-525-6789 or 209-577-5493

Free waste tire events are available when state grants permit. Contact solid waste division and request a tire coupon to be mailed to you. Take the coupon and tires to your solid waste company on any of the dates listed on the coupon. Never carry more than nine (9) waste tires in your vehicle. For more information, call 209-577-5494.

Contact your solid waste company to schedule your collection appointment. Items are picked up by appointment only twice per calendar year. Please see the bulky item pick up page for a list of acceptable and unacceptable items. Do not place your items in the street until the night before your appointment. Bertolotti Disposal Service: 209-537-8000 Gilton Solid Waste Management: 209-527-3781.

Customers living in multi-family units please contact your apartment manager to schedule an appointment.

The Stanislaus County Household Hazardous Waste Facility accepts paint, chemicals, e-waste, batteries, hypodermic needles and other wastes. The facility is located at 1710 Morgan Road (near Highway 99 and Hatch Road) and is open for drop-offs every Friday and Saturday from 8 a.m. to 12 p.m. (except holidays). This is a free service to all Stanislaus County residents. For more information, call the Household Hazardous Waste Facility at 209-525-6789 or 209-577-5493.

Compost is available for purchase at the City's Compost Facility, 7001 Jennings Road. Call 209-571-5144 for more information.

Call 209-342-2253.

Call 209-557-5463.

You file a report online.

Call the City of Modesto at 209-577-6200. The Wastewater Division has a "Call Us First" policy, which helps the City and the property owner determine if a sewer blockage problem is within the City's mainline. A City crew will determine if the problem is within the City maintained line or within your privately maintained line. If the City's mainline is not plugged, you may need a plumber.

The City has established a Private Sewer Lateral Cost Share Program (PSLCSP) to assist homeowners with the cost of repairing the private sewer lateral within the public right of way. For more information, view the

You can reach us twenty four hours a day, seven days a week at 209-577-6200.

Call our Land Development and Engineering department at 209-342-4712, or visit the Wastewater/Sewer Installation Page for more information.

Call 209-577-5395, or fill out the online application.

You can reach us 24/7 at 209-577-6200.

Birding is allowed at the Jennings Facility on certain days. Visit the Stanislaus Audubon Society for more information.

Call our administration at 209-577-6200 or email us.

Please report water leaks to Modesto Water Services’ 24-Hour Water Emergency Hotline at 209-342-2246.

To report water waste, please contact us at 209-342-2246. You can also report water waste online on GoModesto.

Please contact our Water Services Customer Service office at 209-577-5395. Our office hours are 8:30 a.m. to 4:30 p.m., Monday through Friday.

There is no charge for this service. Contact us at 209-342-2246, our 24-hour (7 days a week) service line for emergencies.

Standard residential water pressure is 40-60 psi. If you would like your water pressure tested, please contact us at 209-342-2246 during business hours of 7:30 a.m. to 4:30 p.m. Monday to Friday to request a service technician to perform a pressure test.

The water from our water system is regularly tested. If you are concerned with a bad taste or odor, please contact us at 209-342-2246. This is a 24 hour (7 days a week) service line for emergencies.

Increases allow for:

• Replacement and repair of aging infrastructure
• Construction for new lines, tanks, wells, and treatment facilities
• Water quality projects

Review the 2016 System Engineer’s Report and the Water Rate & Fee Study Final Report for more information on the January 2019 increase.

• Creekside Golf Course Phone: 209-571-5123 • Dryden Golf Course Phone: 209-577-5359 • Automated 24-hour Tee Reservations (available up to 7 days in advance) Phone: 209-491-GOLF(4653)

More information about golfing here in Modesto is available on the

If your car was towed/stored for 30 days due to driving on a suspended license:

-Come to the main lobby and fill out a Request for 30-Day Hearing form. You are entitled to a hearing within 48 working hours. The hearing officer will review your case and, under certain guidelines, may release the vehicle early. If the storage is sustained, you will be required to wait the full thirty days to obtain a release. For further information, you may call the traffic unit at 209-572-9592 during regular business.

If your car is eligible for release, come to the main lobby during regular business hours with the registered owner, a licensed driver, and current vehicle registration.  A vehicle release fee will be charged.

Modesto Police Department does not provide fingerprinting services to the public. View a list of Live Scan services in the area.

You can obtain a bike license at the Modesto Police Department on Monday - Friday, 8 a.m. - 5 p.m. The fee is $3. Please call 209-572-9500 for more information.

You may contest a parking ticket online, in person or by mail. View our Parking Citations web page for more information.

To request a copy of a police report, print out a request form, fill it out and send it, with a check or money order, to our mailing address or visit us during normal business hours.

The Process

• You must fill out a request form with your name, address, phone number and reason for requesting the information. 
• You must have a photo I.D. when picking up requested report.
• The cost of a report is $.10 for each page plus tax. 

For more information on police report releases or to find out how many pages are in your report, call 209-572-9580.

Availability of Requested Report

• This information will be released in accordance with the Public Records Act.  Some reports may be released immediately, while others require supervisor or Juvenile Court approval.  Normal processing time of these requests can take up to ten (10) days for approval before they can be released. If you are a defendant in the case, you will be required to complete a written request for information.
• Traffic collision reports take at least five (5) working days to be available for release. If there are injuries or a fatality, this can be much longer. 

For more information on traffic collision reports, call 209-572-9592.

Mailing Address  

600 10th Street, Modesto, CA  95354 

Normal Business Hours

Monday through Friday 8 a.m. - 5 p.m.

The Modesto Police Department offers three volunteer programs:

• Explorers
• Police Volunteer
• Reserves

You may request an application by stopping by 600 10th Street, or call 209-572-9513 or 209-342-9164 for an application and/or further information.

The City of Modesto is unable to accept your Vacation House Check request at this time.  We will accept your request once the City is fully staffed and the volunteers who assist with this program are available again.  Thank you for your patience during this difficult time.

The City uses federal grants and Measure L Funds to construct ADA curb ramps in the public right of way and usually this is in a 3 year cycle.

Handicap parking requests are handled on a case by case basis. Contact Public Works Department for more information at 209-577-5468

All permit applications should be submitted on the e-TRAKiT portal.

Submitting Applications and Plans

Fire reports are managed through our Fire Administrative office, you may email us at firereportrequest@modestofire.com or call 209-572-9590 to make your request.  

To tour a station or request a fire engine to attend your community event, you will need to submit our online request form.  

To tour a station or request a fire engine to attend your community event, you will need to submit our online request form.  

Yes, we can.  Give our Administration Office a call at (209) 572-9590 and we’ll ask you some questions to find out how we can help. We do ask that you please have your smoke detectors purchased prior to calling.  We are also able to change your batteries once you have those on hand as well.  

Unfortunately our personnel are not trained on this service. However, the Modesto Police Department has staff that are, you can contact them at (209) 342-9195. Additionally, the Stanislaus County Health Services Agency also has a Keep Baby Safe program, they can be reached at (209) 558-5656 or Doctor’s Medical Center at (209) 342-3459, you can also email them at Safe Kids Stanislaus.

The City's Neighborhood Preservation Unit investigates these issues, you can contact them by email npu@modestogov.com or by phone (209) 577-5250. 

Yes, we do! There is no cost to check out a life jacket(s), they are loaned out for a day or even a weekend.  We have a variety of sizes; child, youth and adult.  Life jackets can be checked out at any of the locations listed below between 8 a.m. and 5 p.m.

Station 1: 610 11 St., Modesto

Station 2: 420 Chicago Ave., Modesto

Station 5: 200 W. Briggsmore Ave., Modesto

Station 10: 148 Imperial Ave., Modesto

Station 27: 450 S. Willowood Dr., Oakdale

Station 28: 325 E. G St., Oakdale

Station 29: 17700 Main St., Knights Ferry

The General Plan is a City’s “blueprint” for achieving the vision for the future. The Modesto General Plan and other related documents are available online.

Zoning is the law that regulates how property is used and sets standards for new construction. Some properties are zoned to allow only homes and other properties are zoned to allow stores and businesses.  The purpose of establishing zoning designations is to ensure that neighboring land uses are compatible with one another.  Residential uses are generally not compatible with industrial uses.

More information regarding zoning:

• View zoning map
• View zoning designation chart 
• View land use regulations
• View Zoning Application Submittal Requirements (PDF)

You can find the list of uses allowed in each zone online.

A legal-nonconforming condition is a building or use of property that was lawfully built and maintained, and that because of changes to zoning or development standards, no longer conforms to the regulations of the zone in which it is located.  A legal-nonconforming use or building may remain at its location and if destroyed by accidental or natural causes, be rebuilt up to the original size for up to one year following destruction. The Zoning Code allows for limited expansion of non-conforming uses. This information can be found online.

A variance is an exception to requirements of the Zoning Code for development of property, such as building setbacks. A variance may be justified when a regulation restricts the use of property because of some unique feature of the property such as its shape or topography. A variance requires approval by the Board of Zoning Adjustment at a public hearing.

In order to approve a variance, specific findings must be made, as follows:

1.  There are special circumstances or conditions applicable to the property or buildings in question which do not exist for other property or buildings in the same zone and immediate vicinity; and,
2. The special circumstances or conditions are such that the strict application of the provisions of the Zoning Code would deprive the applicant of the practical use of the property or buildings; and,
3. Granting the variance will be consistent with the intent and purpose of the Zoning Code and will not be detrimental to the neighborhood or public welfare.

More information regarding the variance process, see Variance Brochure (PDF) or Variance Submittal Requirements (PDF).

The Planned Development (P-D) zoning designation is utilized to allow for custom tailored, site specific zoning, which encourages creative, flexible and efficient land uses. Planned Development (P-D) zones are often established with variations from use, density, height or other standards that are strictly regulated in other zones.

For detailed information regarding the Planned Development (P-D) process or a specific Planned Development (P-D) Zone, contact the Planning Division at (209) 577-5267.

A setback (see House Setbacks (PDF)) is the minimum distance required between a building or fence and a property line. Setbacks vary throughout the City depending on the zoning. General residential setback information can be found online. 

Visit Fence Standards for Corner Lots (PDF) or Fence Standards for Interior Lots (PDF) for further information. 

The location of your property line can be verified by a Licensed Land Surveyor (LLS). You can find a Licensed Land Surveyor by looking online or in the Yellow pages under “Surveyors – Land” or “Engineers – Civil”. Once you have found a Licensed Land Surveyor, you may want to check the status of the Licensed Land Surveyor at the State of California’s Website.

Changing the boundary between two properties requires what is called a Lot Line Adjustment, which must be approved by the City. Lot line adjustments are handled by the City’s Land Development Engineering Division. If you have questions about Lot Line Adjustments, please contact the Land Development Engineering Division at (209) 342-4712.

If you are interested in dividing your property, you will need to determine whether it is large enough to divide. For information about minimum residential lot requirements, refer to the Zoning Code.

For a commercial property, the ultimate use or uses of the property will need to be considered and whether there will remain sufficient space to accommodate the building(s), required landscaping and parking. For specific questions about site development standards, contact the Planning Division at 209-577-5267.

Sheds or gazebos are buildings that can be used to support the primary residential structure, which are also known as accessory structures.

A structure such as a patio cover or sunroom that is connected to your house is considered part of the house and is not an accessory structure. These types of structures require a building permit, must meet setbacks and can’t exceed the lot coverage requirements. For building related questions, contact the Building & Safety Division at (209) 577-5232.

Accessory dwelling units, otherwise known as second units, granny-units, guesthouses, mother-in-law quarters, are allowed by the City on most residential lots. The development of an accessory dwelling unit must meet standards such as size, height, setbacks, lot coverage, and parking. Please contact the Planning Division at (209) 577-5267 for more information.

All single-family residential units must provide two off-street parking spaces. In order to convert garage space into a bedroom, office, game room, or other living space, the property owner must demonstrate the ability to meet the off-street parking requirements. Contact the Planning Division at (209) 577-5267 for further information.

A second story addition to an existing home or accessory structure, or a new two-story home or accessory structure, may be subject to Second-Story Review (PDF). For information regarding the submittal requirements, please see the Second Story Review Submittal Requirements (PDF).

The City allows for home-based businesses and you will need a Home Business Permit and Agreement Form (PDF). You will also need to check the zoning in your area to see if the business is permitted. Please contact the Planning Division at (209) 577-5267 for further information.

For all other new business information, visit our New Business Page.

The City’s sign regulations are based on the zoning designation for property. For information about the City’s sign regulations, contact the Planning Division at 209-577-5267.

Signs generally require a permit to ensure all safety standards are met. For information about the sign permit process, contact the Building & Safety Division at (209) 577-5232.

Application forms and materials are available online or at the Planning Division office at 1010 10^th Street, Suite 3100, Modesto.

Planning Division Fee Schedule (PDF) is available online. For questions regarding fees or forms, please contact the Planning Division at (209) 577-5267.

Water plays a big role in all our of lives—after all, humans are made up of almost 60% water! Conserving water year-round can help reduce the effects of drought in our daily lives. Consuming less water on average minimizes water waste and protects our underground aquifers.

Using a hose to rinse off outdoor surfaces consumes a lot of water. You may hose concrete and building exteriors with a positive shutoff nozzle only for health and safety concerns or for maintenance and construction. Avoid excess run-off.

Yes. To help establish your new plants, you may apply for a watering restriction exemption. Please fill out a Request for Plant Establishment Exemption from Watering Restrictions permit application.

Car washing is permitted at any time on any day with the use of a positive shut off nozzle. It is encouraged to use a bucket and cloth if possible to reduce water waste. Excess run-off is not permitted.

It is permissible to water potted plants on non-watering days; however, you must fill a watering can or bucket from inside your home. Water may not come from an outside hose or water source.

A deposit may be required to establish service with the City of Modesto. Based on guidelines provided by the State of California, a deposit is not to exceed three times the average monthly bill for the property address. A deposit will also be added to active utility accounts if service is disconnected for non-payment. The deposit shall be applied to the closing bill upon the discontinuation of services and any remaining credit will be refunded. Deposit amounts vary and are based on average monthly billing for service provided at the location.

Bills are due and payable upon receipt and become delinquent at the end of each billing cycle in which they are issued. If not received in our office by payment due date, bills are delinquent and subject to additional fees and disconnection. If services are turned off for non-payment, payment of all balances owing plus fees will be required to restore service. Checks are not accepted for accounts once a final notice has been mailed. Payments received after 2 p.m. on accounts that are disconnected, will not have the service restored until the following business day. Only City personnel are authorized to disconnect and/or reconnect service. Unauthorized tampering/damage could delay restoration of services up to one week and result in additional fees.

All premises within the City of Modesto service area are required to have garbage service for the protection of the public health, safety and welfare pursuant to Modesto Municipal Code 5-5.101. For service issues, please contact your garbage company directly.

To learn more about Groundwater Sustainability view our Frequently Asked Questions.

Delinquent notices will be mailed on past due accounts allowing 30 days for payment to be received to avoid disconnection. Checks are not accepted for accounts once a final notice has been mailed. The entire balance as stated on the final notice is required to avoid disconnection. 

Note: Water, sewer, and storm drain charges are considered "ready to use" and will continue to be billed monthly as long as the utility account is open. Only water consumption is based on usage. Services where the water is off for non-payment are still connected to City systems and the charges will continue to be billed. Garbage service is not discontinued when water is turned off for non-payment, and the charges will continue to be billed.

Accounts should be paid under written protest prior to delinquency to ensure that additional fees are not assessed or service is disconnected. A formal Request for Review form must be completed and submitted within 30 days from the date the disputed charges are billed. This form can be obtained by speaking to a Revenue Collections and Compliance (Customer Service) Representative at 209-577-5395 or visiting our office located at 1010 10th Street, Suite 2100, Modesto, CA 95354. Completed written dispute forms can be delivered in person at our office, or addressed to: City of Modesto - Collections Division, P.O. Box 767, Modesto, CA, 95353

A return payment fee of $25 will be imposed for all items returned by the bank unpaid and the service may be subject to immediate disconnection.

Your garbage company is determined by which street you live on. 

View the map to find your address and contact your company for more information.  Gilton Solid Waste can be reached at 209-527-3781 or Bertolotti Disposal 209-537-6911. 

If services are turned off for non-payment, payment of all balances owing plus fees will be required to restore service. Checks are not accepted for accounts once a final notice has been mailed. 

• Payments must be made before 2 p.m. and verified with a Revenue Collections and Compliance (Customer Service) Clerk for same day reconnect.
• Payments received after 2 p.m. on accounts that are disconnected, will not have the service restored until the following business day.
• Only City personnel are authorized to disconnect and/or reconnect service. Unauthorized tampering/damage could delay restoration of services up to one week and result in additional fees.

***Payments MUST be made before 2 p.m. and verified with a Revenue Collections and Compliance (Customer Service) Clerk for same day reconnect.*** ***Payments received AFTER 2 p.m. on accounts that are disconnected, will not have the service restored until the following business day.***

The City of Modesto offers its residential garbage service customers a convenient way to dispose of large bulky household items via the Bulky Item Collection Program. Each residential garbage service customer may have two pick-ups per calendar year. Residents must contact their garbage company to set a collection appointment. Items should be placed out the evening before the scheduled collection day. Gilton Solid Waste can be reached at 209-527-3781 or Bertolotti Disposal 209-537-6911.

Metered: If your location is charged a metered water or sewer rate the service period appearing on your bill is from reading date to reading date. Any flat rate service charge also appearing on the bill will differ from these dates. 

Non-Metered Flat Rate: If your location is billed on a flat rate, the service period appearing on your bill is from billing date to billing date.

No, your Water, sewer, and storm drain charges are considered "ready to use" and will continue to be billed monthly as long as the utility account is open. Only water consumption is based on usage. Services where the water is off for non-payment are still connected to City systems and the charges will continue to be billed. Garbage service is not discontinued when water is turned off for non-payment, and the charges will continue to be billed.

You may contact our office in person or by phone at 209-577-5395 to request termination of service and to provide a forwarding address for your final bill.

The mailing address can be updated by the account holder or an authorized party on the utility account. To change the mailing address on your utility account, please contact our office at 209-577-5395.

Permits are not required for one-story detached storage sheds 120 square feet or less in area.

In order to obtain a Sign Permit, you must fill out an application and turn it into our office in person at City Hall, Suite 3100.  Please review our Sign Permit checklist prior to submitting the application packet.  

Contact your hauler directly to request a lid replacement or can repair at no charge. If you are not sure who your hauler is, view the Service Area Map online.

Contact your hauler directly to have a can replaced. There may be a fee associated with this service. If you are not sure who your hauler is, view the Service Area Map online.

If your container has been stolen, please follow the following steps: 

1. Contact your hauler company to verify the can was not removed for any reason. 
2. If not, then please contact Modesto Police Department filing a non-emergency police report. 
3. Contact your hauler with the police report number and a new can will be delivered to you at no charge.

If your container(s) were removed for code enforcement action, please contact the Solid Waste or call 209-577-5493.

You must contact your hauler to obtain the garbage schedule for your address. Visit our Hauler Services web page for more information.

Solid Waste collection hours are from 6 AM to 6 PM in residential areas. Please visit our Hauler Services web page to view the holiday schedule.

The tax went into effect April 1, 2017. The tax will be in effect for 25 years.

Projected allocations are 50% to improvement of local streets and roads, 10% to local traffic management, 5% to improved bicycle and pedestrian paths, 28% to regional projects, and 7% to improve transit connections for Seniors, Youth and Veterans. The City of Modesto is developing a comprehensive plan for local projects and will update it regularly. Measure L Regional Projects (partial list) •Upgrade the Briggsmore-Carpenter Interchange •Construct a new eight-lane interchange at Standiford •Complete State Route 132 by constructing a four-lane expressway from State Route 99 to Gates Road Complete list of Measure L Regional Projects.

You may set up Paperless billing by logging into your online account manager. Once it has been activated you will no longer receive paper statements. You may also sign-up by contacting Revenue Collections and Compliance (Customer Service) at 209-577-5395. 

Important: To avoid our e-notifications going into your “Junk” email folder, you must add: webutility@modestogov.com as a contact or add to safe sender list for your email provider.

A deposit may be required to establish service with the City of Modesto. Based on guidelines provided by the State of California, a deposit is not to exceed three times the average monthly bill for the property address. A deposit will also be added to active utility accounts if service is disconnected for non-payment. The deposit shall be applied to the closing bill upon the discontinuation of services and any remaining credit will be refunded. Deposit amounts vary and are based on average monthly billing for service provided at the location.

Metered: If your location is charged a metered water or sewer rate the service period appearing on your bill is from reading date to reading date. Any flat rate service charge also appearing on the bill will differ from these dates. 

Non-Metered Flat Rate: If your location is billed on a flat rate, the service period appearing on your bill is from billing date to billing date.

It is the policy of the City Modesto to process refunds for overpayment within four weeks. Overpayments must be researched and analyzed prior to any refund being issued. In the event of a balance on a previously unpaid invoice, any refund due will be applied towards this balance. Refund requests will be sent to the Accounts Payable division for processing and will be issued in the form of a check.

Refunds for overpayment will be processed within four weeks. In the event of a balance on previously unpaid parking citations, any refund due will be applied towards this balance. Refunds will be issued in the form of a check.

The following policy has been created pursuant to the Modesto Municipal Code 9-1.708 Fee Refunds.  This policy is not intended to cover all scenarios that may relate to permit fee refunds.  All refunds must be approved by the Chief Building Official.

Refunds may be issued for the following:

1. Permit has been issued and the applicant requests a refund for the permit fees due to the project being abandoned.  The permit is under the two year threshold and no inspections have been performed.  Only the portion of the permit that has not been acted upon will be refunded.  Plan check or building permit fees may be refunded only if a plan check or building inspection has not been performed.  Portions of a plan check or building permit fees may not be refunded once the plan check or inspection process has started unless otherwise approved by the Chief Building Official.  
2. It is discovered that the permit fee was miscalculated and applicant was charged too much.
3. Any other division error that may require a refund.

To request a refund, you must complete the Refund Request form and submit it in person at the Building Safety Division or by mail to: City of Modesto, Building Safety Division, PO Box 642, Modesto, CA, 95355.

• The transfer of funds from one class/program to another may not be allowed, nor can registrants arrange for another person to take their place in the class/program.
• No refunds will be issued once the course begins.
• Transfer from one course to another will not be permitted after the first session has begun except by special authorization of the course coordinator. Limitations, and transfer fees may apply.

• If cancellation Is 90 days or more from date of facility use, there is a service charge of 25% of the total facility rental price OR a minimum charge of $25 (whichever is greater).
• If cancellation is 30-89 days from facility use date, service charge is 50% of the rental price.
• If cancellation is 29 days or less from the rental date, there will be no refund unless the facility is re-booked by another renter.
• A one time date, time or location change is permitted for a minimum fee of $25.

Trees are maintained on a regular cycle. For more information visit the Tree Maintenance Process web page. To report a concern, submit an online request.  

Mistletoe is a problem for Modesto’s trees, and if it is not promptly removed, it spreads from tree to tree, weakens the tree, and can kill trees that are stressed from other factors. To report a concern, submit an online request.

Trees are a living public asset and provide unique environmental and aesthetic benefits to every neighborhood. However, at some point in a tree’s life cycle, it may die or require removal due to risk factors. Modesto makes every effort to preserve trees. When a tree is removed, it is removed entirely and replaced in most instances. Root cutting/shaving is another service the Forestry Division offers. This service is provided to reduce the risk from above ground roots or deeper roots that may potentially cause damage to public and private property.

When trees reach the end of their life cycle and have to be removed, Forestry workers use a coordinated approach to get the job done safely and efficiently.  To report a concern, submit an online request.

Modesto maintains a database of its 81,000 street and park trees. This database records planting and maintenance of every City tree. The City is in the process of updating its tree inventory and Urban Forest Management Plan, and is working with state agencies on this effort. The tree inventory and Management Plan are used to schedule maintenance and to track the City’s progress in reducing greenhouse gas emissions. To report a concern, submit an online request.

On February 15, 2018, Ordinances No. 3683-C.S and 3684-C.S. (PDF), amending the Municipal Code to regulate commercial cannabis activity and personal cultivation, went into effect. More information is available on the Commercial Cannabis Regulations web page.

Ordinance documents and City Council resolutions are available in the City Document Archives.

Commercial Cannabis zoning, the zoning districts that allow commercial cannabis businesses, are specified in the link. In addition, buffers are 600 feet from schools, daycare establishments and youth centers, 200 feet from parks and libraries, and 100 feet from residential property. To see what the current zoning of a specific address or parcel number is, you may refer to the City of Modesto Geographic Information System (GIS). Please direct other zoning-related inquiries to the City of Modesto Planning Division at 209-577-5267.

No commercial cannabis activity is permitted in a defined downtown area. View the prohibited area map on our website.

The Permit Application period for Retail Dispensary Commercial Cannabis Businesses (Dispensaries) for Phase 1 and Phase 2 is now closed. 

For Non-Retail Commercial Cannabis Permits, there is no deadline. View the permit process for Non-Retail Commercial Cannabis Permits for more information.

The fee schedule can be found on our website.  

There are no restrictions on the number of Non-Retail Commercial businesses. Retail Dispensary Commercial Cannabis Businesses are limited to a maximum of 10 within Modesto city limits.  The Permit Application period for Retail Dispensary Commercial Cannabis Businesses for Phase One and Phase Two is now closed.

The State of California maintains a searchable database of all licensed cannabis retailers.  

Adults over 21 years of age, and those over 18 years of age with a valid medical marijuana prescription may grow up to six plants, indoors, at a single residence.  The limit of six plants is by residence, regardless of the number of residents.   Growing activity must be completely indoors, secured and screened from public view. View Ordinance Number 3683-C.S. (PDF) for further information.

It is a low income assistance program that reduces your entire utility bill by $45.00 each monthly billing cycle.

Utility Billing Assistance Program Information

Eligibility Requirements 

To be eligible, the applicant must be the primary Account Holder on the City of Modesto utility account and must be a current recipient of an eligible public assistance program.  

Eligible Public Assistance Programs

• CARE Discount- Modesto Irrigation District (MID), Turlock Irrigation District (TID), or Pacific Gas and Electric(PG&E)
• CalWorks
• CalFresh
• General Assistance
• Medi-Cal
• California Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) 
• State Supplementary Payments (SSP)
• Supplemental Security Income (SSI)

Applying for the Assistance Program

1. Complete the Utility Billing Assistance Program application.
2. Request an application be mailed to you by calling 209-577-5395
3. Request one in person by visiting our office located at 1010 10th Street, Suite 2100, Modesto CA.

More Information regarding the Utility Billing Assistance Program

Yes, a discount approval letter will be sent to notify you once the application has been reviewed. Please allow four (4) to six (6) weeks for processing.

Yes, when you contact the Revenue Collections and Compliance Division to move your service, please notify the representative of your active discount so they can ensure it is transferred promptly to your new account.

A cross-connection is when the drinking water supply line is connected to a non-potable substance, like industrial equipment lines or a pool or spa.

Backflow is when a building’s nonpotable water flows in an unwanted direction and back to the City’s clean water supply. This contaminates the clean water and poses a significant threat to health. Industries and businesses that use a lot of water are more at risk of backflow than residences that use considerably less water. Fortunately, there is an effective way to prevent backflow.

Both back pressure and back siphonage in supply lines can cause water to reverse directions and backflow. If the supply line connections are not properly protected, non-potable liquids can be forced into the City’s clean water supply.

• Be aware of potential cross-connections in your water supply and eliminate them.
• Install backflow prevention assemblies where appropriate.
• Repair and replace your backflow assembly when necessary.
• Have your backflow preventer tested annually by a Certified Tester.

Owners must contact a Certified Tester to set up a time to test the backflow preventers, at the owner’s expense. This must be done annually on all backflow prevention assemblies.

The City of Modesto’s Cross-Connection Specialist can help with that. They can conduct a backflow survey at your facility to determine the best backflow preventer for you. You will receive a survey report complete with recommendations. To arrange for this free service, you may call 209-342-2246 or email WaterBackflow@modestogov.com.

Yes, backflow preventers are required on all commercial buildings with a potential cross-connection, according to California Health and Safety Codes 116800 and 116407, Water Codes 13553 and 13578, and Modesto Municipal Codes Article 20 section 9-8.2003  and 11-1.14 sections (g, i, j, k, l, and m).

Backflow prevention assemblies are devices installed at connection points to prevent non-potable substances from flowing back into the drinking water supply. There are various types of assemblies.

An approved backflow assembly is required to be installed at the service connection to protect from potential backflow conditions.

To install a backflow prevention device, contact a licensed contractor. If required, obtain an appropriate building permit. Once installation is complete, contact the cross-connection control staff at the City of Modesto. The City will schedule an initial backflow test for your property, or you can contact a tester on our approved list.

If you had the assembly tested, repaired, or installed, contact your tester or installer to ensure the test report was sent to the City of Modesto Cross-Connection Control staff.

If you did not have the assembly tested, repaired, or installed, please do so to prevent an interruption in your water services.

Water services may be terminated and you may be fined or penalized.

Nitrates are naturally occurring chemical compounds. One of the most important urban water quality concerns is nitrate contamination of potable water sources. The maximum contaminant level (MCL) for nitrate is 10 milligrams per liter (Mg/L) as nitrogen (N). More information regarding nitrates and California regulations is available on the California Water Boards website.

Nitrate is known to be found in drinking water, and contamination is normally associated with septic systems, certain animal feeding operations, or fertilizer usage. Nitrates/Nitrites can interfere with the ability of red blood cells to carry oxygen to the tissues of the body.  More information regarding nitrates and California regulations is available on the California Water Boards website.

Once a water supply becomes contaminated with nitrate, it is costly to treat. Ion exchange and reverse osmosis treatment units are used to remove nitrate from drinking water. Boiling water does not remove nitrates and is not a treatment alternative.  More information regarding treatment process of nitrates is available online.

“Ion exchange resin beds, which are part of the treatment unit equipment, are often an attractive growth medium for biological organisms such as bacteria, mold and algae. In some cases, these growths can build up in the resin bed and physically foul the resin. In most cases, however, the concern is that these organisms will contaminate the effluent water leaving the ion exchange system and entering the drinking water supply.”  More information on resin sterilization can be found online.

The goal of disinfection for public water systems is to eliminate pathogens that are responsible for waterborne diseases. Disinfecting water can help keep residents healthy. More information can be found on the National Center for Biotechnology Information, U.S. National Library of Medicine website.  

Filtration treatment systems can be an attractive growth medium for biological organisms such as bacteria, mold and algae. In some cases, these growths can build up in the filters. In most cases, however, the concern is that these organisms will contaminate the water leaving the treatment system and entering the drinking water supply. Therefore, potable water supplies generally contain chlorine, which is added as a disinfectant. More information on resin sterilization can be found online.

“Chlorination is the process of adding chlorine to drinking water to disinfect it and kill germs. Different processes can be used to achieve safe levels of chlorine in drinking water. Chlorine is available as compressed elemental gas, sodium hypochlorite liquid solution or solid calcium hypochlorite. While the chemicals could be harmful in high doses, when they are added to water, they mix in and spread out, resulting in low levels that kill germs but are still safe to drink.”  Chlorine levels up to 4 milligrams per liter (mg/L or 4 parts per million (ppm) are considered safe in drinking water.  More information can be found on the Center for Disease Control and Prevention website.

“Chlorine was first used in the U.S. as a major disinfectant in 1908 in Jersey City, New Jersey. Chlorine use became more and more common in the following decades, and by 1995 about 64% of all community water systems in the United States used chlorine to disinfect their water.” More information can be found on the Center for Disease Control and Prevention website.

• If cancellation Is 90 days or more from date of facility use, there is a service charge of 25% of the total facility rental price OR a minimum charge of $25 (whichever is greater).
• If cancellation is 30-89 days from facility use date, service charge is 50% of the rental price.
• If cancellation is 29 days or less from the rental date, there will be no refund unless the facility is re-booked by another renter.
• A one time date, time or location change is permitted for a minimum fee of $25.
• Damage and cleaning deposits are required for all building rentals. These refundable deposits are an amount equal to half the total rent, or $100, which ever is greater.

Discount rates available for 501(C)(3), (C)(4), and (C)(9) non-profit status groups Mon through Thurs. only. Non-profit rates do not apply to ball field rentals with lights. Fundraisers are at the full fee.

Reservation dates ninety (90) days or more 

One half of your rental fee, as well and security deposit, is due at the time of reservation. All other outstanding reservation fees will be due in full within ninety (90) days prior to first rental date on contract. Any reservation made within ninety (90) days of the rental date must be paid in full at the time of reservation.

Reservation dates within thirty (30) days

Payment must be by cash, Visa or MasterCard, money order or cashiers check only.  No personal or company checks are allowed for facility rental payments. 

Reservation dates within three (3) days

Cash or credit card payments are the only form of payment accepted within three days of your reservation date.

Standard facility rental fees do not include setup the night before. Some additional setup options may be available.  Contact our staff to make arrangements and discuss your options. 

The key for American Legion Hall and Boy Scout Clubhouse uses may be picked up the business day prior to the rental. The key is due back by 4:30 pm the first business day following the rental. 

Insurance, security and other permits may be required at some facilities for some events.  The Modesto Police Department determines security and permit requirements. Insurance and Security may be provided through a private company or purchased through the City. View the Facility Rentals Insurance Requirements page for more information.

This facility is located at 400 Enslen Avenue in Enslen Park at Stoddard Avenue and Enslen Avenue, adjacent to Graceada Park and has a small hall with a kitchen. The kitchen has a refrigerator, 4-burner stove, oven, and sink.

The Mchenry Mansion rents out for  Dinners, Luncheons,  Weddings, Wedding Receptions and Special Events.

The center offers a variety of non-fee sports and fitness activities for all ages, tutorial and learning opportunities and a variety of special events including, dance classes, Police Activities League (PAL) Boxing Program and Stanislaus County Office of Education Work-4-Success Program.

Effective July 1, 2021 the following fees will be charged for any withdrawal or transfer from this course. Withdrawal fee: $8 Transfer fee: $7. Withdrawals or transfers after course begins will not be permitted.

No. Many personal hygiene wipes, baby wipes, and cleaning products are marketed as being “flushable." Despite the confusing and misleading labels, you should never flush “flushable” or "disposable” products. These products do not break down as they move through the sewer system and can cause blockages in your home sewer lines, resulting in the backup of sewage into the home. They can also cause blockages in the City’s sewer pipes and pumps causing sewer overflows, costly cleanup and repairs, and extensive environmental damage. Remember, the only things that should be flushed are human waste and toilet paper. 

Do not flush items such as disinfecting wipes, paper towels, baby wipes, towelettes, and mop refills. These items should be placed in the trash. If you have any questions, please contact the City of Modesto Environmental Compliance division at 209-577-6200.

Protect the Tuolumne River by keeping grease out of sewers. These are the steps to properly clean a grease trap:

Scoop top 

Open cooled trap. Remove surface grease solids with slotted spoon, and oil with solid spoon. Place in a double lined plastic bag.

Scrape sides

Scrape grease from sides and dividers into the disposal bag.

Check solids

If sediment is more than two (2) inches thick, call a licensed company to pump the trap clean.

Check Screen

Remove, inspect, and clean screen.

Solidify

Pour cat litter into bag of grease and mix until solidified.

Dispose

Tie bag securely and place in dumpster.

Reassemble, refill, record

Reassemble, tighten lid, and record on log sheet.

For assistance, call the City of Modesto Environmental Services at (209) 577-6200. View this information with photos in a printable PDF.

The goal of the Wakeup program is to teach young people to make correct choices and understand that the decisions they make today will affect their future.

Program Objectives

• To provide families with a hard-hitting program that has an immediate and positive impact on juveniles who are headed for self-destruction. 
• Involving parents and their children in building a positive relationship through the use of effective communication skills. 
• This educates youth about decision making and the consequences of making wrong choices by showing them the realities of others who have made wrong choices. 
• Redirects the student’s attitude and behavior from negative to positive, at home, at school, and in society. 

Program Contributors 

Modesto Police Department Divisions 

•  Diversion Program 
•  Investigative Services Division 
•  Operations Division 
•  Support Division 
•  Police Activities League (PAL)

Other Agency Contributors

• Boarding Schools (Support Groups) 
• Center for Human Services 
• Central Psychology Services 
• Child Protective Services 
• Deuel Vocational Institution (DVI) 
• District Attorney’s Office (Statutory Rape) 
• Hutton House 
• Juvenile Hall 
• Juvenile Probation 
• Memorial Hospital (Trauma Talks Tough) 
• Mental Health 
• School Attendance Review Board (SARB) 
• Stanislaus Community Assistance Program (Positively Speaking) 
• Sierra Education Service 
• Supporting Parents of Troubled Teens (SPOTT) 
• Stanislaus County Coroner’s Office 

Classes are facilitated by a police officer with assistance from law enforcement personnel, family service agencies and community organizations.

Classes are held at the Modesto Police Department once a week for nine weeks. During each class session instructors share their specialized knowledge and experience to provide a straightforward, realistic view about the realities associated with making poor choices.

Class Topics

• County Coroner / Morgue 
• Drug Awareness 
• Gang Awareness 
• HIV / AIDS 
• Juvenile Justice System 
• Homicide 
• Runaway / Missing Persons 
• Trauma 

In addition, there is an all-day field trip for all participants to Deuel Vocational Institution (DVI) where they are given a tour of the prison and participate in the Straight Life Program.

This program is designed for youth ages 11 through 17 years old and their parents.

It is mandatory for at least one parent to be in attendance at each class session along with their child.

This is a nine-week educational program.  The Wakeup program class times vary.  Contact the Modesto Police Department Youth Services Division at 209-572-9500 to enroll.

Refunds for overpayment will be processed within four weeks. In the event of a balance on previously unpaid taxes, any refund due will be applied towards this balance. Refunds will be issued in the form of a check.

You can pay your business license in person or online using our online portal.  

Internet explorer does not work with our online portal.  Please use another browser to pay your taxes online.

The Junior Giants program is a FREE eight-week, non-competitive coed baseball and softball program for youth entering grades K - 8.  More than 24,000 youth across California, Nevada and Oregon participate annually.  The program offers equipment, uniforms, program incentives and coach training.   The Junior Giants wants to help you lead, succeed and have fun this summer.  The program is built on the fundamentals of baseball, as well as teaching players leadership, teamwork, confidence and integrity.  In Modesto, our league serves about 950 youth per year. 

Registration typically opens at the beginning of April, however, notifications of the specific date will be posted on the City of Modesto’s website, Facebook and other social media.  Please like our City of Modesto Parks, Recreation and Neighborhoods page for the most up to date information.   Registration will take place online only at www.gojrgiants.org.  Registration is first come, first serve and space is limited. 

The league is broken into three different divisions: T-ball (ages 5-6 years old), Minors (ages 7 - 9 years old), and Majors (ages 10 - 13 years old).  

This free non-competitive league is filled on a first-come, first-served basis.  The players who register after their division has been filled, will be placed on a Wait List.  If a player who was able to register cannot participate for any reason, the next eligible player will be chosen from the wait list in the order they were registered.  Players will be notified by the email on file if they are removed from the wait list and placed on a team.  Players on the wait list do not need to attend the First Pitch Meeting.  

The program provides the following for all players: all equipment, including bats, balls, helmets, a jersey and a hat.  Baseball pants and cleats are not required but may be worn if they want. 

Games are played at Enslen Park or Pike Park depending upon their age division.  Game schedules will be emailed out at least a week before league begins.  Practice times and locations are chosen by the coaches for your teams.   All games and practice take place one day per week, in the evening after 5 pm.  

• Improvement Plan Checks
• Rough Grading Reviews
• On-Site Storm Drain Reviews
• Water Availability Analysis
• Water and Wastewater Capacity Analysis
• Stormwater Quality Review Fee

• Legal Description Check

• Will-Serve Letter

• Parcel Map Check
• Final Subdivision Map Check
• Easement/Summary Abandonment
• Public Utility Easement (PUE) and Planting Easement (PE) Dedication

• Encroachment Permits

• Curb and Curb Cuts - Drive Approach (100 linear feet maximum)

• Curb and Curb Cuts - Drive Approach (100 linear feet) - Staking
• Curb and Curb Cuts - Drive Approach (100 linear feet) - Paving
• Sewer Main (50 linear feet) - Staking
• Utilities - Major Construction - Paving
• Utilities - Service and Repair - Paving

• Curb and Curb Cuts - Drive approach (100 linear feet) - Paving
• Sewer Main (50 linear feet) - Paving
• Utilities - Major Construction - Paving
• Utilities - Service and Repair - Paving

In addition to the following minimum charge:

a. Clean up or dust control - $370 per street

b. Temporary paving - $233 per street

c. Temporary Barricades - $142 each

• Encroachment Permits

• Sewer Service from Lot to Main
• Sewer Main (50 linear feet)
• Utilities - Major Construction
• Utilities - Service and Repair
• Street lights
• 
  

• Sewer Service from Lot to Main
• Sewer Main (50 linear feet)
• Utilities - Major Construction
• Rockwell or Storm Drain Connectors
• Street Construction
• Miscellaneous Improvements

• Sewer Main (50 linear feet)

• Utilities - Major Construction
• Utilities - Service and Repair

• Miscellaneous Improvements

• Investigation of Site

• Other Work Not Listed

• PCI Between 100 and 70 - Trench Depth over 4 feet
• PCI Between 100 and 70 - Trench Depth 4 feet or less

• PCI between 69 and 26 - Trench Depth over 4 feet
• PCI between 69 and 26 - Trench Depth 4 feet or less

• Cost Estimate over $1,000,000

• Single story, single-family residences on a lot of 4,000 square feet or less.
• Two-story single-family residence on a lot of 4,000 square feet or less, provided the request for such a service is accompanied by a report from a licensed professional engineer that certifies that the 5/8 inch service is adequate to meet the needs of the proposed dwelling.
• a 5/8 inch "service" shall not be allowed for single-family dwellings of greater than 2 stories on lots less than 4,000 square feet.

• Water Service Installation
  • 1 inch service
  • 1.5 inch service
  • 2 inch service
  • 3 inch service
  • 4 inch service
  • 6 inch service
  • 8 inch service
  • 10 inch service or larger
  • Water Main Installation - residential, commercial or industrial
• Water Meter
  • 1 inch Meter/New Service Pedestrian Lid
  • 1 inch Meter / New service - Traffic Lid
  • 1 inch Meter / Retrofit Service - Pedestrian Lid
  • 1 inch Meter / Retrofit Service - Traffic Lid
  • 1.5 inch Meter - Pedestrian Lid
  • 1.5 inch Meter - Traffic Lid
  • 2 inch Meter - Pedestrian Lid
  • 2 inch Meter - Traffic Lid
  • 4 inch Meter
  • 6 inch Meter
  • 8 inch Meter
  • 10 inch Meter or larger

NOTE - Service used ONLY for the fire protection so no require a meter.  All other new services require a meter.

This fee is charged at the time of the building permit or a separate water permit is issued for the construction of the water line on the property.

• Water Main Installation - Residential, Commercial or Industrial

Generally, this fee is charged at the time that the building permit is issued for the property.  This fee applies to the old city area (Zone 1) and in the former Del Este area (Zone 2) where the City has significantly strengthened the infrastructure.  This fee may be waived in the property owner has already participated in the cost of the water main service the property.

• Water Connection for Main Extension

Generally, this fee is charged at the time the water permit is issued for the connection to an existing water main.

• Fire Main Test

This fee is charged when a developer requests installation of a hydrant or hydrants.  This fee is not charged for hydrants necessary to meet minimum spacing requirements.

• Pavement Replacement - Residential (if needed)
• Pavement Replacement - Commercial (if needed)
• Pavement - Residential (Local Streets)
• Pavement - Commercial (Non Local Streets)

This fee is charged at the time that a building permit or water permit is issued for the construction of the water line on the property.  This fee can be waived for dirt alleys or where the water line is located in an unimproved road or shoulder.

• Outside City Limits Agreement

• Reimbursement Agreement Preparation

Generally, this fee is charged immediately prior to the acceptance of the reimbursement agreement by the City Council.  This fee is charged as directed by the Engineer.

• Deposit to Install Meter on Fire Hydrant for Construction Water

• 4 inch Meter
• 6 inch Meter
• 8 inch Meter
• 10 in Meter or larger

Business License applications are located on our website.  You may also get an application by visiting our office located at 1010 10th Street in Modesto on the second floor suite 2100.

All businesses doing business in the City of Modesto require proper identification, an application and to pay the prorated taxes and fees required depending on the type of business.

Special Requirements

Note: Businesses with permanent locations in the Modesto city limits must meet Zoning and Fire regulations. Contact the Zoning Department at 209-577-5279 and the Fire Prevention Bureau at 209-571-5553 for further information.

These are the forms that would need to be attached to your business license renewal depending on the type of business.  These forms should be filled out, saved to your device and uploaded to the online renewal portal.  

Subcontractor Adjustment List (PDF)

This form is for General Contractors to adjust the amounts paid to a licensed sub-contractor.  General Contractors must fill this form out and attach it to their renewal to be allowed this adjustment.

Apportionment Worksheet (PDF)

A taxpayer may reduce total receipts from the operation of business or from work performed in the City by a percentage that represents activities that occur outside the city. If you believe this applies to your business please complete this BL-2 Apportionment worksheet.

When a customer updates their Business address, they will need to fill out a Notice of Information Change Form (PDF). If the business has moved to a residential address, a Home Business Permit and Agreement (PDF) is also required.  

If the business will still be inside the city limits, there is a five dollar ($5) fee for changing the Business address.  There is no fee for the Business address change if moving outside the city limits. 

Business mailing addresses can be changed by contacting the City of Modesto Business License division at 209-577-5389.

Anyone that conducts business in the Modesto city limits is required to have a Business License. There are three different types of business licenses for doing business in the City of Modesto.  

The City of Modesto Business License division is located at 1010 10th Street in Modesto on the second floor in suite 2100.

Closing Your Business  

To close your license, a final Declaration of Gross Receipts form is required to be filed and all taxes and license fees paid. Please complete the Declaration of Closure of Business Form found below to notify us of your account closure.

Business License Applications and Agreements

Pricing for Business Entertainment Permits and Special Event Permits are available on our Entertainment Permit page. 

If your business includes music, dancing or other entertainment as part of your operation, and your business does not fit into the Entertainment Ordinance’s exemptions, you are required to have a Business Entertainment Permit. Entertainment includes live and amplified music, DJs, public dances, open mic nights, and other entertainment activities meant to attract the public.

Business Entertainment Permits are not required for businesses which have only ambient music, businesses with an occupancy limit of less than 75 persons, businesses which only host private events such as wedding receptions or worship services, performances by students at schools, movie theaters which are not providing live entertainment, dance or theatrical lessons, book or poetry readings, billiard and pool parlors which don’t include other entertainment, amusement arcades and miniature golf courses which do not include other entertainment, athletic clubs or fitness centers, sporting events, or adult entertainment establishments.

Entertainment staff ask for a minimum of 45 days to process your Business Entertainment Permit application. This process can be lengthy, with several City Departments required to view the application and provide comments. All new applications must also go before the Entertainment Commission, which meets twice monthly, in order to receive final approval.

Business Entertainment Permits are not transferable. If a business changes ownership, or if a business changes locations, a new Business Entertainment Permit application must be submitted, and the old Business Entertainment Permit is rendered invalid.

Site Plan Review Guidelines

Listed below are the basic information requirements to complete a plan review.

1. Submit completed fire permit application by email to Fire Prevention.
2. Provide contractor's name, address, phone number, type of license, license number, and date of expiration. All plans must be "wet" signed.
3. Note year of California Building Code, California Fire Code, and NFPA references.
4. Explain the basic use(s) of the building/area. Include the CBC occupancy classification.
5. Show property lines, nearby buildings, driveways, and adjoining streets. Show all fire water lines, risers, FDC's, water shut off valves, fire hydrants, and fire pumps. Show pipe sizes. Show scale used.
6. Identify the surrounding properties and describe their uses on the plans. Is the property adjacent to an undeveloped, wildland, or special fire protection area?
7. Describe the scope of work. Cloud or isolate project areas.
8. Provide engineer certification wet-stamp (with signature) on plans indicating that allweather emergency access roadways can support 60,000 pounds imposed weight.
9. Show fire emergency access road turnarounds and turning radius (i.e., cul-de-sac, hammerhead, parking lot) for dead ends greater than 150-feet.
10. Demonstrate compliance with 45-foot outside turning radius and 25-foot inside turning radius for all turns along the emergency access road and for turnarounds.
11. Demonstrate fire department access to all structures per 2019 California Fire Code Section 503.1.1. All points of the 1st floor must be within 150-feet (walking distance) from where a fire engine can park.
12. Show all fire lanes. (See 2014 Modesto Standards, Appendix B-2, 1.07 for signage.)
13. Show the location of vehicle and pedestrian gates that cross fire access routes.

Information is available from the following resources:

• California Department of Water Resources Groundwater Information Center
• ACWA's Recommendations for Achieving Groundwater Sustainability
• California Water Foundation Information / Recommendations on Groundwater Sustainability

This Act sets the framework for local authorities to manage sustainable groundwater. The comprehensive three-bill package requires groundwater sustainability agencies to assess local basin conditions and adopt sustainable management plans. The Modesto Subbasin’s sustainability plan will be implemented in 2022.

State intervention is limited to allow for maximum local control over our groundwater resources. Only when a groundwater sustainability agency is not formed and/or fails to create and implement a 20-year sustainability plan will the State take

Groundwater sustainability agencies are empowered to use a number of new management tools to achieve sustainability. This may include:

• Registering groundwater wells,
• Mandating annual extraction reports from individual wells,
• Imposing limits on extractions,
• Requesting a revision of the groundwater basin boundary, including establishing new subbasins, and
• Assessing fees to support the creation and adoption of a sustainability plan.
  
  

Proposition 1, the Water Quality, Supply and Infrastructure Improvement Act of 2014, provided $820 million in funding to help create and implement groundwater sustainability plans across the state.

The Modesto Subbasin is a high-priority subbasin but is not in overdraft. The Groundwater Sustainability Plan is on track to being submitted by the deadline of January 31, 2022.

Groundwater sustainability plans for critically over-drafted basins must be completed and adopted by the groundwater sustainability agencies by Jan. 31, 2020. Groundwater sustainability plans for high- and medium-priority basins not in overdraft must be completed and adopted by Jan. 31, 2022. All high- and medium-priority groundwater basins must achieve sustainability within 20 years of the adoption of the groundwater sustainability plan.

The Department of Water Resources is tasked with reviewing groundwater sustainability plan for compliance.

If the Department of Water Resources determines that an adequate groundwater sustainability plan has not been adopted or that it is not being implemented in a way that will achieve sustainability within 20 years, then the State Water Resources Control Board may designate the basin as “probationary.” After receiving notice from the State Board, local  authorities will have 180 days to address groundwater sustainability plan deficiencies. If the plan is brought into compliance, the State will remove the “probationary” designation and will have no further authority to intervene. If the deficiencies are not addressed by the groundwater sustainability agencies, the State Board is authorized to create an interim plan that would remain in effect only until the Groundwater Sustainability Agency could assume responsibility with a compliant plan that will achieve sustainability.

The legislation defines sustainable groundwater management as "the management and use of groundwater in a manner that can be maintained during the planning and implementation horizon without causing undesirable results." The following are examples of undesirable results:

• Chronic lowering of groundwater levels (not including overdraft during a drought, if a basin is otherwise managed)
• Significant and unreasonable reductions in groundwater storage
• Significant and unreasonable seawater intrusion
• Significant and unreasonable degradation of water quality
• Significant and unreasonable land subsidence
• Surface water depletions that have significant and unreasonable adverse impacts on beneficial uses

No. At its core, the legislation provides a framework for local authorities to improve groundwater supply management. In fact, it provides protection against state intervention, provided that local agencies develop and implement groundwater sustainability plans as required.

The legislation provides tools and authorities some agencies have previously lacked to manage for sustainability. In addition, it provides substantial time (20 years from the time a groundwater sustainability plan is adopted) to take the actions necessary to achieve sustainability.

No. The legislation will not affect the ability of local water managers and water users to get through the current drought. The legislation allows local managers time to get on the path of sustainability. It recognizes that implementing local groundwater sustainability plans may take up to 20 years.

The legislation does not change existing groundwater rights. Groundwater rights will continue to be subject to regulation under article 10, section 2, of the California Constitution.

No. In fact, it is possible that future adjudications would be made easier. There will be more data and information about the basin and pumpers available, although it is important to note that the legislation will restrict public release of information related to individual groundwater pumpers.

The legislation does not allocate water for any purpose. There is no expansion of water rights, and the public trust doctrine does not apply to groundwater. Local agencies may choose to address this issue in their plans, if they desire.

Groundwater recharge is currently accomplished by filing a petition with the State Board that demonstrates the water would be put to beneficial use. Association of California Water Agencies members have been working on legislative language to address this matter but have not yet reached agreement on any recommendations.

1. Visit the Bill Pay Customer Portal and click on Register Now link.
2. Enter all required information and click on the Enroll button.
3. The password you select will need to meet specific requirements.

After you have successfully enrolled, you will need your Utility Billing account number to finish setting up your new online account.  

1. Once logged in, click Add Account.
2. Enter your Account Number, Account Alias (optional). You can also sign up for paperless billing. Check the box to agree to the Payment Authorization Terms. Click Add Account.
3. You will receive confirmation that your account has been added.
4. You can add additional accounts by following the same steps as above.

Visit our Bill Pay Customer Portal to register.

1. Visit the Bill Pay Customer Portal and click on Pay Now.
2. Enter Account Number, Email and confirm Email. Click Continue
3. Enter Payment Information, enter Payment Amount, select Payment Method, enter Payment Information. Click Continue.
4. You can also view your bill information and consumption data.
5. Confirm Payment by clicking box to authorize payment and agree to the Payment Authorization Terms. Click Pay.
6. You will receive a confirmation page once payment has been approved.

Adding AutoPay

1. Select AutoPay on the left-hand side or select AutoPay under account.
2. Select Payment Method then click Continue.
3. AutoPay will always draft from your bank account on the due date of each bill. Enter End Date if you would like to end AutoPay on a specific date then click Confirm Schedule.
4. You will receive a confirmation that you have enrolled along with an email confirmation.

Editing AutoPay

1. Click AutoPay on the left side.
2. To edit AutoPay on account, click Edit next to Payment Details.
3. Select other Payment Method or click Add New.
4. Select Payment Method, enter information and click Add.
5. Select Confirm.
6. Verify Payment Details. You will also receive an email confirmation.

Removing AutoPay

1. Click AutoPay on the left side.
2. To remove AutoPay from account, click Edit next to Schedule #.
3. Click Remove Schedule.
4. Click Confirm to confirm removal of AutoPay.
5. You will receive a confirmation email.

Signing Up for Paperless Billing

1. Under the account, slide the radio button for Paperless to say yes.
2. Click Confirm to enable paperless billing.
3. Confirm that Paperless says yes.

Removing Paperless Billing

1. Under the account, slide the radio button for Paperless to say no.
2. Select Confirm to disable Paperless billing.
3. Confirm that Paperless says no.

1. Under the account, select View Bill.
2. Click View link to view PDF of bill.

If your event is open to the public and includes entertainment such as live or amplified music, DJs, dancing to live or recorded music, presentations by performers, carnival rides, circus act or other activities meant to be attended by members of the public, then you will need a Special Event Entertainment Permit to hold your event. Parades and sporting events do not require a Special Event permit, although parades require their own permit which can be found on Modesto Police Department forms and applications page.

Yes. Your Business Entertainment Permit is valid within your business facility, but if any part of your event will take place any area outside of your business facility, such as a patio or parking lot adjacent to your facility, you will need to apply for a Special Event Permit to cover that event.

Entertainment staff ask for a minimum of 45 days to process your Special Event Entertainment Permit application. This process can be lengthy, with several City Departments required to view the application and provide comments. All new applications must also go before the Entertainment Commission, which meets twice monthly, in order to receive final approval. Be certain to submit your paper work well in advance of your desired event date.

Pricing for Business Entertainment Permits and Special Event Permits are available on our Entertainment Permit page. 

Important Note

Compliance with Senate Bill 205 does not affect all businesses, but all business are required to submit the Stormwater Discharge Compliance Form prior to renewing or applying for a Business License in the City of Modesto.  

If you have questions related to this process, please contact:

Watering is only permissible during allotted watering schedule days and times. Watering is not allowed during and 48 hours following measurable rain (.01 inch). For measurable rain data refer to the Modesto Irrigation District website.

Yes. The City of Modesto Water Division offers a free service called a Water Audit, where a trained specialist will walk through your home with you to identify common sources of leaks and water wasting. Part of this service includes setting your sprinklers for you. Appointments are scheduled for Monday through Thursday from 8 a.m. to 3 p.m. To schedule your appointment, please call 209-342-2246.

Once identified by the City, a water leak must be repaired within 24 hours to prevent additional water waste.

Citizens on private wells are strongly encouraged to adhere to the City of Modesto watering schedule. To report water waste such as excessive runoff from citizens with private wells within Stanislaus County, please call 209-525-6700 or 800-2-ASSIST.

Yes, drip irrigation systems are exempt from the watering schedule. Drip irrigation is permitted at any time with the use of a positive shutoff nozzle.

Water fountains that use recirculated water are allowed. Recirculating fountains lose only a small amount of water over time due to evaporation to help reduce water waste.

Inflatable swimming pools and kiddie pools are permissible only during your allotted watering schedule day and time. To reduce water waste, the used water should be dumped onto grass or plants. It cannot be dumped down the drain.

Water slides and bounce houses with water slides are only permissible during your allotted watering schedule day and time. To reduce water waste, do not let the water run off into gutters or sidewalks.

If the Applicant is unable to secure Commercial Auto Liability policy, a personal auto policy is acceptable as long as the other requirements listed below are met and the personal auto liability policy is endorsed to cover the activities of a cannabis delivery driver. This endorsement must be submitted with the Certificate of Insurance and other documents listed below. Personal Auto Liability policy limits must be $1 million for bodily injury per person, $2 million per accident and $1 million per accident property damage.

Ballots may be returned by mail, an official drop box or delivered the Stanislaus County Elections Office at 1021 I Street.

Drop box locations will be included in the Voter Information pamphlet that will be mailed with the ballot. Or found on the Stanislaus County Elections Office website under your ballot / county voter information guide.

You may report any outages to our Traffic Electrical division at 209-342-2297.

Typically when street lights fail, it is due to one of several simple reasons that may occasionally affect our newer, more modern, low voltage street light circuits. The most recent streetlight failures are occurring on a few of our 29 high voltage circuits which are much older, more complex to fix, and more likely to fail.

Due to the age of the wiring, the method of installation, and the higher voltage, the wires are now “going to ground.” This means that the insulation covering the wire has deteriorated to the point that it no longer contains the electricity as efficiently as it did when it was installed many years ago. This results in further damage to the insulation which will ultimately create more failures.

High voltage circuits are “series” circuits, not “parallel.” When a high voltage street light circuit fails, the street lights for the entire neighborhood have to be shut off. This is for safety, while troubleshooting and repair tasks are completed.

High voltage (HV) circuits, which are decades old, operate between 2400 and 4000 volts. This is hot enough to turn dirt into glass. (As a comparison, modern lighting is only 120- 277 volts.) Originally, the wiring was laid in a trench, without a conduit. This is known as “direct burial wire.” These wires only have one conductor, unlike modern circuits which have two conductors.

Because the units are so old, they may fail immediately after being fixed, requiring additional repairs. Vandalism and anti-theft measures installed on city streetlights has also increase the repair time. A total of 7 electricians are responsible for troubleshooting, and repairing 11,035 streetlights in Modesto, as well as maintain:

• Modesto traffic signals
• School beacons
• Crosswalk beacons and lighted crosswalks
• Intersection beacons
• ATMS – fiber, twisted pair
• Airport lighting
• Parking Lot/Garage lighting
• City, Police, Fire, and Park facilities electrical systems
• Traffic signals operated by Riverbank, and Stanislaus County

The LED streetlight upgrade program did not include the replacement of HV circuits and streetlights. This is because existing LED luminaires do not work above 480 volts. The infrastructure of HV circuits needs to be replaced with low voltage circuits. This will include installing conduit, pull boxes, wiring, and other infrastructure. At that point, LED luminaires could be installed.

The cost of upgrading all 29 HV circuits and infrastructure is approximately $6 million.

Yes, on February 26, 2019 City Council approved a program to fund $1,000,000 a year as a result of Senate Bill (SB), and Gas Tax funds to replace these street lights to low voltage. The Estimated time frame to complete this project is four to five years.

Health and Safety Repairs

• Plumbing, roof, electrical, HVAC

Accessibility Repairs

• Ramps, and grab bars

Energy Efficiency Improvements

• Windows, weatherization, water heater

The income requirements for the program can be found on the Homeowner Rehabilitation Program web pages. 

Approximate timeline for informational purposes only and is subject to change if additional factors arise. 

After applying for the program, you will need to schedule an appointment to submit complete application packet. From there the following items will occur within the timeframes below:

Packet Review and Processing Complete Application

Within 30 days staff will review packet and will process complete application.

Schedule Property Inspection

Within 7 business days of application approval, staff will schedule property inspection.

Determination of Scope

Within 5 business days of the completed property inspection, a scope of work will be determined for the project.

Committee Approval

Within 14 business days of determining the scope, the proposed project will be presented to committee for approval;

Walk Through

Within 10 business days of committee approval, a contractor walk through will be scheduled.

Selection of the Contractor for Project 

Within 10 business days of the walk through, a contractor will be selected based upon bid results, and loan documents signed.

Notice to Proceed

Within 10 business days of the contractor selection, the documents will be executed and recorded, and a Notice to Proceed issued.

Work Completed

Within 30 to 45 days of receiving the Notice to Proceed, work will begin and be substantially completed.

Final Inspection

Within 5 business days of completion, there will be a final Inspection, Notice of Completion, Warranty Information and closeout letter issued.

Create an Account

1. Visit the Camera Registration portal, 
2. Click on Register on the top of the page
3. Fill in the fields on the Sign Up page and click submit.

Register for Program

1. Log into the system with the username and password you created.
2. Once logged in, select the “Register New Camera” to add a new camera registration. 

For additional instructions to create a new camera registration, refer to the help file by clicking on the question icon.

Registration is voluntary and there is no cost associated with registration.

Registering your information does not provide MPD with direct access to your camera.

1. To delete a camera registration, log into the portal.
2. Locate and select the trash can icon for the camera registration to delete.
3. Answer Yes to the prompt.

You may delete your registration at any time.

An individual’s personal information will be kept confidential by the City unless subject to disclosure by court order.

Your information will be accessed by law enforcement personnel who are investigating a crime in the vicinity of where your camera is located.

You will only be contacted by the Modesto Police Department in the future if there is a criminal incident in the vicinity of your security camera. 

Police personnel, if necessary, may request a copy of any video captured by your camera, which may assist in the investigation of a crime.

The City Council will consider adoption of the proposed rates at the Public Hearing on Tuesday, April 12, 2022 at 1010 Tenth Street, Basement Level at 5:30 p.m.

Yes, the proposed rates are similar, and in some cases less than, those of the following areas: Salida, Stockton, Manteca, and Turlock.

 Total Charge for Service in Communities

Comparison Chart

If adopted by the City Council, they will become effective on July 1, 2022.

Proposed Monthly Sewer Rate Increases by Fiscal Year

Monthly Costs Per Account

Residential Rates Per Dwelling Unit

Commercial Quantity Charge (Cost per 100 cubic feet)

Industrial Charges (Additive Components)

Septage Quantity Charge

CanSeg Line Charges (Additive Components)

Sewer rate increases are necessary for:

• Construction projects to correct existing deficiencies and replace aging infrastructure
• Proportional adjustments to fairly reflect wastewater flow and treatment needs of each customer class (residential, commercial, industrial, Cannery Segregation)
• Increasing reliability of the current system
• Upgrading the wastewater treatment system

Yes, if these rates are approved by City Council, all new rates will be posted no later than on July 1, 2022.

The public hearing will review proposed rate increases for the next five year period. If approved, the first rate increase will go into effect July 1, 2022 and the last proposed rate increase will go into effect July 1, 2026.

Our rates, and any proposed increases, are tied to our actual cost of service. If another increase is proposed, the same public noticing and protest process will be followed.

Copies of the Wastewater Rate Study can be downloaded from our website or picked up in person at City Hall at 1010 Tenth Street, 4th Floor, Suite 4600 in the Utilities Department.

Billing & Account Changes

Contact Utility Billing & Collections at 209-577-5395

Proposed wastewater rate increases

Contact Utilities Department at 209-577-5462

You can also reach the team by Emailing Staff Members.

The City of Modesto has a special history and a bright future, with a treasured small-town feel. Our amazing community has something to offer everyone, including unique neighborhoods and several family-friendly parks. We are also a City of great neighbors who care about the safety of each other and maintaining the City’s quality of life.

Unfortunately, today as a small town we are experiencing some big city problems like homelessness, blight, and criminal activity. We don’t receive enough funds from the State to tackle these big city problems.

In fact, the State still funds us like a rural community – so we don’t get the same state funding as other cities our size.

Addressing homelessness and keeping our City safe, clean and well-maintained is our top priority, which will help improve property values and quality of life.

The City of Modesto has about half of the police officers, including traffic enforcement, needed to keep a community of our size safe. Meanwhile, the number of DUIs and traffic fatalities continue to grow. Additional funding is needed to provide more police officers, firefighters, dispatchers, and paramedics to respond quickly to emergencies. 

If we do not address these issues now, they will become even more expensive in the future.

Currently, the City is considering a local funding ballot measure that would provide $39 million annually in locally controlled funding, through a one-cent local sales tax, to support City services.

Locally controlled revenue from a sales tax could help preserve many general City services, such as:

• Address homelessness
• Provide quick responses to 911 emergencies, including DUIs, gang, and drug-related crimes
• Support neighborhood police patrols, crime prevention, fire protection, and paramedics
• Fix and maintain roads and sidewalks
• Keep parks, recreation facilities and public areas safe and clear of trash and litter

This potential measure is estimated to provide $39 million annually in locally controlled funding. For example, a one-cent sales tax would add 1 penny to a $10 purchase.

Yes. Essential purchases, such as food and prescription medicine are exempt from sales tax.

Yes. Fiscal safeguards for a potential measure include:

• All money raised by the measure will be used to fund community services and facilities in Modesto
• By law, no funds can be taken away by the State or County
• Community oversight will help ensure all funds are spent appropriately

By law, revenue from a sales tax measure cannot be taken by the State, ensuring our tax dollars stay local for the benefit of Modesto residents.

Yes. A sales tax measure is not a property tax and visitors would pay their fair share, ensuring that local homeowners and renters do not shoulder the entire burden.

Waste Capacity Charge

Wastewater Capacity Charge

Schools

Retail/Commercial (FLOW/BOD/TSS)

• Group 1 - 400mg/l or less
• Group 2 - 401 mg/l to 900 mg/l
• Group 3 - 901 mg/l to 1,400 mg/l
• Group 4 - 1,401 mg/l or more

Health Club - No Showers, Pool or Spa

Market - Grocery (with bakery, food prepared on-site or garbage grinder)

Subtrunk Charge

Lateral Charge

Reimbursement Agreement Preparation.

Outside City Limits Agreement

• The organics (green) container is serviced every week on your regular collection day. This returns organics collection to its schedule prior to January 2023. 
• The blue (recycling) container is serviced on your regular collection day every other week based on your address number. 
  • Odd addresses (ending in 1, 3, 5, 7, and 9) are serviced starting the week of July 31 to August 4, and every other week thereafter.
  • Even addresses (ending in (0, 2, 4, 6, and 8) are serviced starting the week of August 7 to August 11, and every other week thereafter. 
  • More information on the collection schedule can be found here. 

In 2022, Council approved a pilot program for the organics (green) container to be serviced every other week.  During the pilot program, the city tracked feedback and found that most complaints stated that they did not have enough service with the organics container serviced bi-weekly. The City also noted an increase in utilization of green waste curbside collection and significant amounts of organic material in other waste containers.  In June 2023, City Council reviewed the pilot program concerns and decided to end the organics container bi-weekly collection based on feedback from citizens that listed concerns over space, odors, and pests.

The City kept the recycling (blue) container on a bi-weekly collection, but changed the schedule for collection. To make for the most efficient collection possible, the City’s solid waste haulers will be collecting recycling bi-weekly based on the resident address. 

• Odd addresses (ending in 1, 3, 5, 7, and 9) were collected the week of July 31 to August 4, and every other week thereafter. 
• Even addresses (ending in (0, 2, 4, 6, and 8) were collected the week of August 7 to August 11, and every other week thereafter. 

The City mailed updated calendars with this schedule to all residents. You can find more information on the collection schedule and containers here. If you have questions about your collection day or week, please contact the Solid Waste Division at 209-577-5494 or email us.

Yes, the cost of changing organics (green) container collection from bi-weekly to weekly is $3.14. Additional increases to support the SB1383 implementation requirements and current programs provided to our customers also increased rates by $1.62 for a total residential rate increase of $4.76 in July 2023. More information on Solid Waste Rates can be found here. 

Senate Bill 1383 is a state law that became effective in January 2022 that requires local cities and counties to reduce their organic waste going to landfills. Organic waste is yard waste, paper waste, and food waste. As these materials break down in a low-oxygenated landfill they produce the greenhouse gas methane which is 80x more potent than carbon dioxide.

Objectives

SB 1383 requires that the state: 

• Reduce organic waste disposal to landfills by 75% by 2025
• Recover at least 20% of surplus edible food for human consumption by 2025

These two objectives can reduce food insecurity and help combat climate change in California.

The City’s previous collection method of a black and green container is no longer permissible under SB 1383. The City conducted a statewide analysis of other jurisdictions, hired an independent consultant to analyze collection and provide compliant recommendations, and solicited feedback from residents, businesses, and waste haulers. The least expensive compliant option for the City was to add an additional container for collecting recyclables.

The blue recycling container will be distributed to customers by the end of 2022. The collection will start on January 1, 2023.

Improper use of a container can result in Administrative fines. Staff will be conducting random inspections for all three containers to ensure that the correct waste is placed in the correct container.

The green container is for food-soiled cardboard and paper. This includes pizza boxes or cardboard take-out containers, tea bags, paper towels and napkins, coffee filters, and paper cups or plates.

The blue container is for recyclable, clean cardboard, like shipping or cereal boxes.

State law and Modesto’s Municipal Code require that residential customers receive solid waste collection service with three containers for all occupied residences. The rates for this service are set for the entire program and there is no option to only receive some containers.

State law and Modesto’s Municipal Code require that residential customers receive solid waste collection service with three containers for all occupied residences. The rates for this service are set for the entire program and there is no option to only receive some containers.

The blue can is for more than just CRV material. We encourage residents to continue to take their CRV material to a facility if they want and it is cost effective for them to do so. 

Items such as soup and vegetable cans, clean aluminum foil, metal pie tins, cooking oil bottles, detergent containers, bleach containers, shampoo bottles, dishwashing liquid bottles, milk jugs, food packaging, rigid clamshells are not redeemable at recycling centers but can still be placed in your home recycling container and taken to a center for processing. 

Note: All containers must be rinsed of residue or wiped out.

Black Container

Waste in the black can is collected by the waste hauler, then sorted to remove residual organic or recyclable material. Haulers then transport this waste to Covanta’s waste-to-energy facility, located near Fink Road Landfill outside of Patterson. This facility incinerates waste to produce energy which powers many households. In some cases, waste is also sent to area landfills.

Green Container

Waste in the green can is collected by the waste hauler, then sorted to remove non-organic material; contamination must be below 1% for the waste to be processed. Clean organic waste is then transported to the City of Modesto Compost Facility, located at 7001 Jennings Road. Organic material is ground and spread into composting windrows, where a five-month process of watering, turning, and decomposition produces a nutrient-rich compost. For more information on the composting process or to purchase clean organic compost, please visit the City’s Compost web page.

Blue Container

Recycling from the blue can is collected by the waste hauler, then sorted to remove non-recyclable material. Contamination is a serious and cumbersome issue in recycling and can cause loads to be rejected and sent to incineration or landfill. Separated recycling will be transported by the City’s haulers to the appropriate recycling or reuse center.

The City offers self-haul options on a limited basis. This requires a deposit with the City, and monitoring of dump receipts, and can be revoked at any time. If you’d like to see if you qualify or want more information, please contact Solid Waste Management.

Yes, in some cases solid waste service can be shared with an adjacent (next-door) neighbor. If you’d like to see if you qualify or want more information, please contact Solid Waste Management. If approved, both addresses must share all three containers.

There are several ways to store your food waste until your pick-up day.  Explore some of those options below:

Use a kitchen compost bucket

A small air-tight bin can store food scraps in your kitchen between trips to the large green bin. Line the bin with newspaper that can also go in the can, or with plastic, then place that plastic liner in your black can. The City has free kitchen buckets for residential customers; contact 209-577-5494 to request one.

Freeze your food scraps

You can store food scraps in your freezer, then add them to your green can on the day of or the day before your waste service.

Store in paper

Paper products are compostable and can absorb liquids and smells from organic material. You can put food waste into a paper bag or cardboard box to minimize odor and insects.

Keep green cans in the shade

Limit direct sun exposure as heat can increase odors.

Keep green cans in good shape

Keeping the lid of your organic container closed can prevent odor and insects. Contact your solid waste hauling company to request the repair or replacement of damaged cans.

Add other materials

Did you know that other organic materials can absorb liquids and limit smells? 

Examples of materials that can be layered with food waste in your green can: 

• Shredded paper
• Grass clippings
• Cardboard
• Branches and leaves

Organic material, including food waste, paper waste, cardboard, and yard waste, that is placed in your green organics container is taken to the City’s Compost Facility and converted to rich, organic compost. You can place this material directly into the container, or in paper bags, cardboard boxes

Compostable bags require approval by the City for use.  If you choose to use compostable bags for our organics waste, please follow the below process:

Compostable Bag Process

1. Find the right bag. Look for compostable bags that can be used in a municipal or commercial composting operation.

Terms to Look For:

• Compostable (100%, certified)
• Compostable in commercial or home compost facilities
• Look for certification under ASTM International Standards D6400

Terms to Avoid:

• Biodegradable
• Recyclable
• Made of Recycled Material, Recovered Plastic
• Made of plants

   2. Email the Solid Waste Division pictures of front and back of the package or a link to the internet page for the ones you wish to purchase and your address. If there is a certification organization, please include that in the picture. The Solid Waste Division needs to ensure that the bag will break down in our composting process.

   3. Once you have received the approval, the City will email your solid waste hauler that you are approved to use compostable bags. Without this approval, the hauler may see bags in your green organics container, think that they are regular plastic, and tag the container for contamination. You cannot use compostable bags in the green organics container without emailing the City and receiving approval.

No, only stores, restaurants, event centers, schools, hospitals, and other food producers need to donate their excess food. If you would like to donate optionally, you’re welcome to contact local donation centers.

Visit CalRecycle’s website for more information on SB 1383.

You can contact the City through one of these methods and we will assist you:

1. Contact Solid Waste Management
2. Call 209-577-5494

For information about items that can be placed in which container, visit the Solid Waste containers web page. 

Hotel owner will need to fill out a business license application and a Transient Occupancy Registration Permit Application. 

Yes, the business licenses account requires a $100 deposit. The transient occupancy registration account requires a deposit that shall not be greater than twice the business’s estimated average liability for the period for which the business files returns or ten thousand dollars ($10,000), whichever amount is the lesser.

Hotel Transient Occupancy Tax (TOT) deposits are refundable upon the close of your business. Business License deposits may be requested after two consecutive full fiscal quarters of operation are reported and paid by the due date. Refund requests must be made in writing.

TOT is a tax collected from guests that occupy or have a right to occupy a living space or establishment for 27 days or less. This tax must be remitted to the City of Modesto.

TOT is currently nine percent (9%) of the rent and must be collected by the operator from the guest. 

A list of lodging fees which should be captured as part of the definition of “rent” and subject to the City’s Transient Occupancy Tax (TOT) can be viewed on the Exemptions to Transient Occupancy Tax (TOT) web page.

TOT must be reported and paid in our office, online, or postmarked by the 20th day of the close of each month. 

Example 

As the operator, you are responsible for paying your quarterly mill tax of .002 based on your Gross Receipts.  The mill tax is not a fee that is collected from the guest. 

Mill taxes must be reported and paid to the City within one calendar month of the close of each reporting period.

Mill Tax reporting periods and payment schedule:

You can pay your TOT and Mill Taxes in person, via mail, or online.  

In person payment can be made Monday through Friday, 8:30 a.m. to 4:30 p.m., except for holidays, at:

1010 10th Street Suite 2100 (2nd floor)
Modesto, CA 95354

TOT & Mill Tax payments can be mailed to our office along with the TOT reporting form and the Declaration of Gross Receipts Form. Payments postmarked after the due date are considered late and will accrue penalties. 

Mail payments to:

Business License
PO Box 3442
Modesto, CA 95353 

Pay your Taxes Online

TOT tax payments and Mill tax payments are made separately. For TOT tax payments you will need to contact our office to provide you with the account number and the pin required to make the online TOT tax payment.

Yes, you must file your Transient Occupancy Tax report and report your gross receipts by filing the Declaration of Gross receipts, even if they are zero, to keep your license current and active.  

If you have any questions, reach out to the City of Modesto by emailing BusinessLicenses@modestogov.com or calling 209-577-5389.

1. Water utility is a financially self-supporting enterprise, and water rates are the main source of revenue for the water fund. Rates need to be set at levels adequate to fund the cost of providing service. 
2. Cost of service, which includes providing operational and maintenance of the system; groundwater pumping and treatment costs from the City’s wells; operational and conveyance costs of treated surface water supplied by MID’s Modesto Regional Water Treatment Plant; required state mandated water-related studies and planning documents.
3. Cost of compliance with new public water supply regulations designed to protect public health and deliver safe and reliable drinking water, in particular groundwater contamination treatment in City wells, for both existing and future customers.
4. Construction projects to correct existing deficiencies and aging infrastructure, including replacement of 50+ year-old wells; replacement of old leaky and undersized steel water pipelines with PVC pipes; installation of water treatment at well sites to meet State and Federal water quality standards; replacement of undersized and deficient water mains.
5. Maintains reliability and sustainability of the City’s water system.
6. Meet City’s financial policies and maintaining 25% operational reserves.

• Rate increases are necessary to ensure that the City has adequate funds to operate and maintain its extensive water system. As these costs increase, these must be passed onto the customer. The City strives to ensure that any rate increases are gradual over a period of time in order to minimize impacts to our customers. Customers could see relatively larger increases every other year (or so) if the rate increases are staggered or deferred.
• The proposed rate increases are uniform over the next 5 years, which provides predictability, avoids wide rate fluctuations and mitigates any larger rate increases in the future.
• If adopted, 4.5% is the maximum rate increase that the City will implement annually. However, should the City receive any alternative funding, City Staff can reassess the impact to the water fund, and recommend a lower rate increase.

• The proposed rate increases of 4.5% annually over the next 5 years is less than the projected inflationary increases of 5.0%. Delaying or deferring rate increases could result in larger rate increases in the future, in order to catch up with increasing inflation and cost of service.
• City may not be able to meet its financial policies, including reductions in water fund reserves for emergencies, negatively impact both the City’s debt coverage ratio (need to maintain a 2.0 or greater) and the City’s bond credit rating (which will increase the cost of debt issuance)
• The City would need to reprioritize maintenance and construction projects due to the reduction of funding. Some water system projects would be deferred.
• Level of service and response times could also be decreased. Emergency and regulatory-required projects would be prioritized over minor repairs and proactive maintenance.
• Deferring necessary regulatory and system required projects would cost the rate payers more in the future. This could include closing City water wells due to contamination, which would impact the City’s water system redundancy and reliability, especially in droughts.
• Reduction in various water programs, including water conservation rebates and Water Wise consultations, which actually help ratepayer reduce water usage and save money on their water bill.

• The City of Modesto’s water supply is from City owned groundwater wells and treated surface water purchased from the Modesto Irrigation District.
• Treated surface water and groundwater from the City’s wells are used conjunctively in our water service areas.
• The City currently has a total of 91 wells (77 active, 14 inactive (due to water quality). 18 wells have been destroyed since 2016, all due to water quality issues)
• On average the city provides its customers a 50/50 blend of well water and treated surface water

• The City purchases surface water that is treated at the Modesto Regional Water Treatment Plant from the Modesto Irrigation District.
• The City only supplies Modesto’s ratepayers with water. Water is not exported to any other customers

• All drinking water supplied by the City must meet both stringent State and Federal guidelines. If a particular City groundwater well has water quality issues, the City will either economically provide treatment for the water, or turn the well off.
• There are currently 14 inactive wells that are currently offline due to various contaminant issues (High Nitrates, 1,2,3-trichloropropane (TCP), 1,2,-dibromo-3-chloropropane (DBCP), etc.). The City is actively working on providing respective treatment solutions to each of the inactive wells to bring them back online and meeting the necessary state and federal water regulations.

• The City’s drinking water is safe and reliable. All water supplied by the City meets the stringent State and Federal drinking water requirements.
• As required by state and federal regulations, the City continuously monitors the City’s groundwater quality through extensive testing and performs proactive maintenance daily to ensure all customers receive high quality drinking water at sufficient water pressures 24 hours per day, 365 days per year.

• The City, along with its regional partners, are continuously monitoring our precious water supplies, both surface and groundwater. The City coordinates with MID to receive information for our annual treated surface water allocation.
• This information is used, in conjunction with the City’s groundwater level and supply information, to determine if any City water restrictions are necessary.
• During dry years, the City may elect to adjust its watering schedules, and reduce the days allowed for outdoor watering.
• If the State of California’s governor declares a statewide drought, the City will reduce outdoor watering and implement a drought water rate.
• This drought water rate is a higher cost per unit of water (1 CCF = 748 gallons) and is only applied during a declared drought emergency. This higher rate helps recovers costs due to reduced water usage by our customers. Once the drought is declared over, water rates will return to a non-drought rate.

• The average base rate will increase by $1.72 for a one-inch meter, going from $36.83 to $38.55.
• The cost of water per unit (volumetric), measured in hundred cubic feet, will increase by $0.09 from $2.02 per hundred cubic feet to $2.11 per hundred cubic feet.
• A measurement of one hundred cubic feet (CCF) is equal to 748 gallons of water so each customer will be paying $2.11 for each 748 gallons of water used.
• Average residential water usage (1-inch meter) is equal to 15 CCF, 1 CCF equals 748 gallons
  • Water Bill Calculation is equal to the Fixed cost plus the variable rate
  • Current Bill = $36.83 + (15 CCF x $2.02/CCF) = $67.13
  • Proposed Increase = $38.55 + (15 CCF x $2.11/CCF) = $70.20 ($3.07 increase)

Yes, the City of Modesto offers a Utility Billing Assistance program for eligible applicants. Once approved, the customer receives a reduction of $45.00 off of their monthly charges. To qualify, the applicant must be listed on the City of Modesto utility account and must be enrolled in one of the following eligible assistance programs:

• CARES (MID, TID, PG&E)
• CalWorks
• CalFresh
• General Assistance
• Medi-Cal
• California Supplemental Nutrition Program for Women, Infants, and Children (WIC)
• State Supplementary Payments (SSP)
• Supplemental Security Income (SSI)

Staff is proposing to increase the Utility Billing Assistance program amount from $35.00 to $45.00.  For those that qualify, this amount should adequately cover the average monthly water usage increases. 

The City is also a Direct Pay partner for the State of California Low Income Household Water Assistance Program. This program offers low-income households a one-time payment of up to $2,000 on a past due utility bill or up to $1,030 on a current utility bill. To apply or for more information, customers can visit the California Department of Community Services and Development website or call 1-866-675-6623.

• The average base rate will increase by $1.72 for a one-inch meter, going from $36.83 to $38.55.
• The cost of water per unit (volumetric), measured in hundred cubic feet, will increase by $0.09 from $2.02 per hundred cubic feet to $2.11 per hundred cubic feet.
• A measurement of one hundred cubic feet (CCF) is equal to 748 gallons of water so each customer will be paying $2.11 for each 748 gallons of water used.
• Average residential water usage (1-inch meter)= 15 CCF, 1 CCF = 748 gallons
  • Water Bill Calculation = Fixed cost + variable rate
  • Current Bill = $36.83 + (15 CCF x $2.02/CCF) = $67.13
  • Proposed Increase = $38.55 + (15 CCF x $2.11/CCF) = $70.20 ($3.07 increase)

Current and Proposed Water Rate Comparison

Monthly Fixed Charge

The Rental Housing Safety Program was created to safeguard and preserve the housing stock of decent, safe and sanitary residential rental units within the city of Modesto by providing for a regular and comprehensive system of safety inspections.

Please call 209-577-5232 or email City staff so that records can be updated.

Complete the registration process

No. There is no registration fee. However, nonresponsive rental properties will be added by the City to the registry as noncompliant properties and owners will be subject to applicable fines. 

Online registration is encouraged. Blank registration forms are also available in the Program Documents section above and hardcopies can be requested by calling 209-577-5232. Basic information on the owner and/or local contact representative is recorded, as well as information related to rental units associated with the rental property. Owners or their representatives will need to inspect their units and certify that units meet the minimum requirements.

Online self-certification is encouraged. Blank registration forms are also available in the Program Documents section above and hardcopies can be requested by calling 209-577-5232.

A local contact representative is either the property owner or the designated representative or property manager who has full authority to act on behalf of the property owner. The contact person must be a local contact in order for City notices to be personally served, if necessary. 

The property owner can prepare for a safety inspection by ensuring that all rental units are compliant with applicable codes and standards. Housing units should meet minimum health and safety standards as required by the State of California and be safe to occupy. 

A sample health and safety inspection checklist is available in the Program Documents section above. The City’s rental safety inspection is intended to ensure that rental housing units meet minimum health and safety standards as required by the State of California and are safe to occupy. 

No, the City will contact property owners by mail at least two (2) weeks prior to the scheduled inspection. 

No. The property owner, tenant, or their listed local contact representative must be present.

The current fees is $100 per unit. 

The fees are the responsibility of the property owner. 

For multi-family and single-family rental properties of more than one unit, a percentage of units shall be randomly selected for inspection.

Yes. During the inspection, immediate repairs to correct any violation noted in the course of the inspection may be made. If all necessary repairs are made during the inspection, and all City fees are paid in full, the unit(s) will pass inspection.

Yes. For repairs made no later than 30 days after the Baseline Inspection, a Proof of Correction form may be completed online. It will be reviewed by an inspector and evaluated for compliance. There is no charge for this service. 

Self-Certification is a program by which Property Owners can certify that their rental units meet the required standards.

Call 209-577-5232 to request a certificate of compliance for a unit.

Yes, unlike the state, county and special district sales taxes, all revenue generated by Measure H will stay in Modesto; not one cent can be taken by the State.

If you have questions regarding the applicability of this Measure to your place of business or transactions within the City of Modesto, please contact State of California Department of Tax and Fee Administration (CDTFA) for more information: 

California Department of Tax and Fee Administration

P.O. Box 942879

Sacramento, CA 94279

1-800-401-3661

General, Non-Confidential Tax Questions Form

The tax is added during transactions that include sales tax. Sales tax, for the most part, is collected at the point of sale when purchasing goods. Measure H is a one-cent sales tax that increased the sales tax from 7.875% to 8.875%. With the passage of Measure H, tax for a $100 purchase increased by $1 dollar. Shopping locally means that funds go directly to the City to support public safety. Food groceries, medications, certain medical devices and other "Necessities of Life" are exempt from sales tax.

Yes, financial accountability is required with Measure H, including:

• Measure H continues to give Modesto local control over local funds – no funds could be taken by the State.
• Quarterly revenue and expenditure reports as well as an annual financial audit are provided to the Measure H Oversight Board and the public.
• The Measure H Oversight Board is comprised of nine (9) members responsible for auditing the spending of the Measure H funds and reporting back to Council on an annual basis any findings they may have.

Essential purchases like food groceries and medicine are exempt from sales tax, helping to ensure Measure H is not a burden to those on fixed or limited incomes.

At any time, Measure H can be repealed by the voters.

Measure H is a one-cent sales tax to fund general city services passed by Modesto voters in November 2022. To fund general city services in the City of Modesto, such as police patrols, gang, drug, and crime prevention; fire protection, paramedic/911 emergency response; addressing homelessness; cleaning-up trash and illegal dumping; keeping streets, parks, sidewalks, landscapes, and infrastructure safe, clean, and well-maintained. This ordinance establishes a one-cent sales tax which shall provide $42,000,000  annually for general government use in Modesto until ended by voters, with citizen oversight and all money locally controlled.

Qualifying purchases made in the City of Modesto are subject to the tax. This includes items such as clothing, cars, household goods and alcohol. Pursuant to California Revenue and Taxation Code, food groceries, prescriptions, certain medical devices, and other “Necessities of Life” are exempt from sales taxes.

Measure H will:

• Allow for quicker responses to 911 emergencies by addressing public safety facilities needs for police, fire, and emergency operations. Replace outdated lifesaving and firefighting equipment.
• Address homelessness and keep public areas clean, safe, and free of graffiti. Enabling the City to invest in services to reduce homelessness.
• Increase the number of police officers in our community and provide police services, including crime prevention and investigations, and reduction of gang activity and drug related crimes.
• Increase Code Enforcement to address blight, illegal dumping, and other nuisances. 
• Help keep streets, parks, sidewalks, landscapes, and infrastructure safe, clean, and well-maintained.

Measure H went into effect on April 1, 2023, and will stay in effect until ended by the voters.

Effective April 1, 2023; the sales tax rate in Modesto is 8.875%. The breakdown of the sales tax rate is as follows 6.00% to State General Fund, 1% to City/County General Fund, .125% to County Libraries, .75% to Countywide Transportation Fund, and 1% to Modesto General Services (Measure H).

Measure H will not limit the use of tax revenue. Measure H is a “general tax”, not a “special tax”. Therefore, the City may use funds from the tax for any legitimate governmental purpose. Through the budget process, the City Council will decide how the revenue is allocated based on the establishing of Council priorities. 

The Council explored all types of revenue generating avenues. While a parcel tax was viewed as a stable mechanism, it was also viewed as regressive (meaning owners of smaller, or lower valued properties pay the same as owners of larger, higher value properties).  Property owners also contested that this left them to bear the burden for financing services/programs that provide benefits to the community at large. A sales tax means that both local and visiting consumers will pay a share.

The residents and the City Council of the City of Modesto desired to restore critical City services aimed at reducing crime, maintaining a safe and inviting community, and improving quality of life. The city has grown exponentially in the past 15 years and has started to exhibit growing problems such as homelessness, blight, and crime. The Great recession also significantly decimated and reduced staff, police officers, fire personnel and emergency medical response times have dropped to unacceptable levels far below industry levels. The funding shortages have impacted recreational services, city park conditions, and ability to provide city services. This one cent tax will proactively assist the city to improve services and quality of life for citizens of Modesto. The goal through this measure is to address homelessness; Providing quicker responses to 911 emergencies, including DUIs, gang, and drug-related crimes; Supporting neighborhood police patrols, crime prevention, traffic enforcement, fire protection, and paramedics; Fixing and maintaining roads and sidewalks; and Keeping parks, recreation facilities, and public areas safe and clear of trash and litter.

Measure H required the creation of a Citizens’ Oversight Committee in addition to annual independent audits. The City Council established the Measure H Oversight Board consisting of Modesto residents to oversee the expenditure of funds raised by this measure.

The City’s independent external auditors are also required to audit annual revenues and expenditures to ensure that they are consistent with the allocation approved by the City Council. 

Nitrates can be found in drinking water supplies. Their presence in groundwater is generally associated with septic systems, confined animal feeding operations or fertilizer use. These sources of nitrate contamination are more associated with rural settings and are often subjects of drinking water source protection programs.

Nitrates are also present in treated wastewater, and as such can be present in surface water, or in treated wastewater used in groundwater recharge projects. These sources can pose risks to urban drinking water supplies. Nitrates are also used in industry, for example, in the production of fertilizers and explosives.

Nitrite is a chemical similar to nitrate, differing only slightly in its chemical structure. Nitrite comes from the same sources as nitrate. Once consumed, nitrate is converted into nitrite in the body.

Nitrate is a chemical found in most fertilizers, manure and liquid waste discharged from septic tanks. Natural bacteria in soil can convert nitrogen into nitrate. Rain or irrigation water can carry nitrate down through the soil into groundwater. Your drinking water may contain nitrate if your well draws from this groundwater.

Nitrite can interfere with the ability of red blood cells to carry oxygen to the tissues of the body, producing a condition called methemoglobinemia. It is of greatest concern in infants, whose immature stomach environment enables conversion of nitrate to nitrite, which is then absorbed into the blood stream. Clinical effects on infants ingesting nitrite at high levels in foods or from formula made with nitrate-contaminated drinking water are often referred to as the "blue baby syndrome." High nitrate levels may also affect the oxygen-carrying ability of the blood of pregnant women. The groups with the greatest risk of becoming ill through ingesting nitrate are infants under 6 months and pregnant women. In general, the groups with the lowest risk of becoming ill are healthy children and adults.

The best way to prevent “blue baby syndrome” is to avoid giving your baby water that may be contaminated with nitrate and foods that are high in nitrate. Infants less than one-year-old should not be given drinking water with nitrate levels more than 10 ppm. High-nitrate vegetables such as beets, broccoli, carrots, cauliflower, green beans, spinach, and turnips should not be offered until after six months of age.

Low levels of nitrate have been found in breast milk, but the levels are not high enough to cause “blue baby syndrome.”

Nitrate levels in well water can vary throughout the year. If you have a private well and the nitrate level is above five mg/L or if you have not tested your well, you may want to use bottled water for your baby’s foods and drinks. Although boiling water kills bacteria, it will not remove chemicals such as nitrate. In fact, boiling may actually increase the nitrate level.

An infant with moderate to serious “blue baby syndrome” may have a brownish-blue skin tone due to lack of oxygen. This condition may be hard to detect in infants with dark skin.

An infant with mild to moderate “blue baby syndrome” may have symptoms similar to a cold or other infection (fussy, tired, diarrhea or vomiting). While there is a simple blood test to see if an infant has “blue baby syndrome,” doctors may not think to do this test for babies with mild to moderate symptoms.

If your baby has a brownish-blue skin tone, take him/her to a hospital immediately. A medication called “methylene blue” will quickly return the baby’s blood to normal.

Although red blood cells in older children and adults quickly return to normal, some health conditions make people susceptible to health problems from nitrate. They include:

• Individuals who don’t have enough stomach acids.
• Individuals with an inherited lack of the enzyme that converts affected red blood cells back to normal (methemoglobin reductase).

Some studies have found an increased risk of spontaneous abortion or certain birth defects if the mother drank water high in nitrate. Women who are pregnant or trying to become pregnant should not consume water with more than 10 mg/L of nitrate.

If nitrate levels in your water are above 10 mg/L, do not use water to wash, prepare, and cook food for infants below the age of six months. It is advisable to use bottled water or other water low in nitrate.

Yes

Nitrate does not easily enter the body through the skin. Bathing, swimming, and showering with water that has levels of nitrate over 10 mg/L is safe as long as you avoid swallowing the water. Supervise children under six months of age when they are bathing and brushing teeth to ensure they do not swallow the water.

If nitrate levels in your water are above 10 mg/L, do not use water to wash dishes.

Very little water remains on washed surfaces and in laundered fabrics. Because these articles are not placed in the mouth, water with nitrate above 10 mg/L can be safely used for general cleaning and washing of clothing, bedding, and linens.

Nitrate affects young animals the same way as human infants and should not drink water with nitrate more than 10 mg/L

The new system will be live on April 13, 2026. The old online account system will be deactivated, and customers will no longer have access to the old system.

If we have your email on file, we’ll send you an invitation to sign up directly to your inbox. You can also scan the QR code below to go directly to the registration page.

As an existing user, your customer profile will be transferred to our new and improved portal. For security purposes, you will be required to update your password the first time you log in. An email with the secure link will be sent on April 13, 2026.

If you are currently on autopay, your payment details will automatically transfer to the new customer self-service portal.

Please visit our Help doc here to see step by step instructions on signing up for alerts.

Our online customer portal allows customers the convenience of opening, closing, or transferring their utility account without coming into the office or waiting for assistance by phone. Please visit our Help doc here to learn how to submit Forms for service.

Follow our step-by-step guide or watch our video tutorial! You will need your account number, email address, phone number, and last bill amount to enroll.

Your billing period begins on the first of the month and runs through the last day of the month. For example, your billing period for April is April 1^st to April 30^th.

Your bill is due on the 25th of each month.

While your bill is due on the 25th of each month, all customers are allowed a grace period until the last day of the month. If payment is received after the last day of the month, a Late Charge of $10.00 or 1.5%, whichever is greater, will apply.

Bills are due and payable upon receipt and become delinquent at the end of each billing cycle in which they are issued. If payment is not received in our office by the last day of the month, bills are delinquent and subject to additional fees and possible disconnection of water service. If services are turned off for non-payment, payment of all balances owing plus fees may be required to restore service. Checks are not accepted for accounts once a final notice has been mailed.

Delinquent notices will be mailed on balances for charges that are sixty (60) days or more delinquent, allowing 14 days for payment to be received to avoid disconnection. Checks are not accepted for accounts once a final notice has been mailed. The entire balance as stated on the final notice is required to avoid disconnection.

If services are turned off for non-payment, payment of all balances owing plus fees will be required to restore service. Checks are not accepted for accounts once a final notice has been mailed.

• Payments must be made before 2 p.m. and verified with a Revenue Collections and Compliance (Customer Service) Clerk for same day reconnect.
• Payments received after 2 p.m. on accounts that are disconnected, will not have the service restored until the following business day.
• Only City personnel are authorized to disconnect and/or reconnect service. Unauthorized tampering/damage could delay restoration of services up to one week and result in additional fees.

Payments MUST be made before 2 p.m. and verified with a Revenue Collections and Compliance (Customer Service) Clerk for same day reconnect. Payments received AFTER 2 p.m. on accounts that are disconnected, will not have the service restored until the following business day.

No, your water, sewer and storm drain charges are considered "ready to serve " and will continue to be billed monthly if the utility account is open. Only water consumption is based on usage. Services where the water is off for non-payment are still connected to City systems and the charges will continue to be billed. Garbage service is not discontinued when water is turned off for non-payment, and the charges will continue to be billed.

Residents can stop utility service by submitting their request using our secure online form, by phone at (209) 577-5395, or by visiting our Utility Billing and Collections Division, located at 1010 10th St., Suite 2100.  If using our secure online form, the termination will be completed within 48 business hours of receipt based upon requested stop date.